Location Site: Salem Hospital Main Campus

Department: SH Security

Position Type: Full Time

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering highly competitive pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community: There’s something about Salem, Oregon!

Your Role With Us:

The PSA /HWA/ Analyst will primarily be responsible for comprehensively assessing and analyzing safety and security reports related to combative patients, employee injuries, patient grievances, and other related incidents in the healthcare setting. They will ensure accurate, timely, and meticulous review and documentation processes, helping to enhance patient and staff safety standards. Conduct investigation on and facilitate reimbursements for stolen property. Complete annual facilities risk assessments to adhere to Joint Commission standards. Complete and follow up on threat assessment investigations that affect the organization and employees within.

Core Functions:

1. Review and Analysis:

• Review and triage RL6 Datix files.
• Examine, investigate, and follow up on incidents involving combative patients, employee injuries, and hostile work environment allegations in a timely manner.
• Conduct thorough analysis using ReportExec, review of EPIC chart notes, and gather any necessary additional data.

2. Investigation:

• Conduct investigations into reported incidents, which may include video footage review, officer follow-ups, and consultation with other departments and/or Law Enforcement.
• For combative patient incidents, consult with HWA when necessary.

3. Coordination and Communication:

• Liaise with officers for follow-ups as needed.
• Engage with unit leadership for further information or clarification.
• Collaborate with internal business partners to mediate concerns and identify gaps in training/safety.

4. Threat Assessments

• Conduct Threat assessments
• Coordinate with law enforcement agencies for additional information and case support.

5. Education and Prevention:

• Identify the underlying cause of incidents, specifically employee injuries, and provide necessary education to reduce recurrence chances.

6. Facility and Threat Assessment:

• Complete the annual facilities assessment to identify and mitigate potential risks by Joint Commission standards.
• Facilitate threat assessments as required.

7. Reimbursements

• Investigate lost/stolen property.
• Facilitate reimbursement for lost property.

8. Fleet Management

• Daily inspection management
• Maintenance scheduling
• AED inspection management in compliance with Joint Commission standards.

9. Time Management:

• Efficiently manage and prioritize tasks, with an understanding that the average RL file time varies, and some cases may require extended review periods.

10. Team Collaboration:

• Collaborate with Operation Supervisors, Training team and HWA representatives to review and manage reports of workplace violence and threats.
• Collaborate with internal training team to identify gaps in officer and medical staff knowledge and skills based on collected RL information.
• Initiate communication with medical staff on incidents involving security conduct and/or violent or disruptive behaviors.
• Participate in candidate interviews as needed.

11. Reporting and Feedback:

• Regularly update superiors on the status of investigations and provide feedback on potential improvements to security and safety protocols.
• Regularly attend meetings and provide feedback on current security initiatives.
• Track and trend collected data surrounding employee injuries, thefts, and other significant metrics.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified positions
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

• High school diploma or equivalent.
• Strong analytical and problem-solving skills.
• Familiarity with healthcare-specific software such as EPIC.
• Demonstrated ability to handle confidential information.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and organizational skills.
• Valid Driver's License with less than 1 accident or citation within the last 3 years.
• Oregon DPSST Security License or the ability to acquire within 90 days of hire.

Preferred Experience:

• Prior experience in a healthcare safety and security role.
• Familiarity with ReportExec or similar incident management software.
• Knowledge of healthcare protocols, especially concerning safety and security.
• Prior experience in investigation tactics and interviewing skills.
• Familiarity with RL6 Datix system.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org