Job DescriptionPosition: HP Service Manager CLocation: Canton,OHDuration: 12 Months Job Description: 10years of ITSM (HP Service Manager 7.X/9.X, Connect IT9.X) Solution Design & Implementation skills.Shouldhave done at least one project on 9.41 Codeless approach or 9.3x PD.Handson experience on Service Desk, Incident, Problem,Configuration, Knowledge, SLM and Request Management modulescustomization and configuration.Shouldhave done at least one project on Request management and SLM.Handson experience on Service Request Catalog and Mobilityfeatures customization and configuration.Handson experience on Connect IT scenario creations and updates.Shouldpossess strong RAD programming and Java scripting skills.Shouldpossess good reporting (Oracle or SQL scripting) skills.Musthave knowledge on Oracle 11i and 12c database usage.Should becomfortable with various operating systems usage - Windows, karthik8031 west side Blvd I Fulton,MD 20759 Additional InformationAll your information will be kept confidential according to EEO guidelines.