**Front Desk/Client Relation Specialist - OceansideOceanside, CA**

**Essential Duties and Responsibilities:**

* Greet members and guests

* Handle all front desk related activities including: Answering phones, check members into system

* New member sign-up: setting up new memberships, sell retail

* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Director or Director as needed.

* Assist in maintaining the neatness and cleanliness of the club.

* Other task assigned by management

* Assist with meeting assigned retail goals

* Calls past members to invite or share any new promotions or ongoing challenges

**Qualifications/Requirements:**

* Offer OUTSTANDING Customer Service

* Responsible for Membership and supplement sales, quota to hit at every shift

* Ability to determine the best products/services and present the options with confidence

* Upbeat and positive attitude for all people in community we serve

* Exceptional customer service skills; able to interact in a positive and professionalism

* Strong listener with the ability to empathize and problem solve.

* High School diploma/GED equivalent required.

* Must be 18 years of age or older.

**Physical Demands:**

* Continual standing and walking during shift.

* Continual talking in person or on the phone during shift.

* Must be able to occasionally lift up to 50 lbs.

* Will occasionally encounter toxic chemicals during shift.