At SafetyCulture, we help businesses get better everyday. As the operational heartbeat of working teams, our technology gives workers a voice and leaders the visibility to make smart decisions. We’re constantly evolving our platform, expanding into sensors/IoT, Scalable and Event-Driven Architecture to name a few, but we believe there’s more to be done.

Recently valued at AU$2.7Bn, we’re investing our resources into creating and shaping a better workplace for all. We are growing fast and looking for talented, self-motivated people that value collaboration, growth and learning to join our team.

The Role

As a Senior Site Reliability Engineer at SafetyCulture you’ll be tasked with driving our reliability, availability, and performance which are critical to the ongoing success of our platform. SafetyCulture is in a key growth phase and we need SREs who can build out our observability platform, provide capabilities that enhance our ability to scale, maintain a performant and stable environment, and foster a culture of continuous improvement and innovation. You’ll also be educating and driving SRE principles and practices throughout our engineering community.

How you will spend your time

• Working with Product Teams on implementing SRE practices (e.g Service Levels)
• Diagnosing and mitigating production environment issues
• Managing observability instrumentation, platform configuration and dashboarding (OTel/Grafana experience preferred)
• Writing and providing feedback on architecture designs
• Implementing service changes to improve performance and scalability
• Providing and explaining key metrics to our engineering leadership team, and diagnosing recurring issues across multiple incidents that need prioritising

• A deep understanding of SRE fundamentals, including Service Levels and Incident Management
• Experience in Observability, the three pillars and good monitoring and alerting practices
• Strong background in back end, front end or mobile application architecture
• Proficiency in relevant languages and frameworks (Go and JavaScript/TypeScript/Node.js)
• A good understanding of performance principles and how to scale systems under load
• Able to demonstrate SafetyCulture values (Think Customer, Open Honest Always, Better as a Team, Be Bold Bring Action)

• Equity with high growth potential, and a competitive salary
• Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office;
• Access to professional and personal training and development opportunities;
• Hackathons, Workshops, Lunch & Learns;
• We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies.

• In-house Culinary Crew serving up daily breakfast, lunch and snacks;
• Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages;
• Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy;
• Quarterly celebrations and team events, including the annual Shiplt global offsite;
• On-site gym,Table tennis, board games, books library, and pet-friendly offices.

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK. 

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.