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SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
As we continue to rapidly scale a newly created opportunity has arisen for an experienced Global VP of Customer Success to join our Go-To-Market leadership team.
In this role, you’ll have an exciting opportunity to bring together our CS teams under one leader to unify our customer experience journey. You will be responsible for the vision and strategy of the customer lifecycle to ensure each customer achieves their desired outcomes and maximises value in SafetyCulture’s platform. You will also be responsible for growing and developing our teams and processes as we scale globally.
We’re looking for someone who is able to promote the things that our customers care about and ensure that we are providing them with an excellent experience from the start of their journey with us. With extensive demonstrated global SaaS CS Leadership experience, you will partner closely with cross-functional global teams, in particular our Sales, Marketing, Product, Revenue Operations and Enablement teams, to ensure that customers are at the centre of our decisions.
\nWhat will I be doing
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Full Time
$168k-219k (estimate)
05/03/2024
07/02/2024
safetyculture.com
Kansas City, MO
50 - 100