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New hires will receive a $1,000 sign-on bonus!
($500 after 30 days and $500 after 90 days of employment.)
General Summary
In addition to processing a high volume of transactions promptly and accurately; the Member Services Representative (Teller) is responsible for consistently delivering world class service to members, uncovering and understanding our members known and unknown needs and finding solutions to help them achieve those needs.
The successful candidate will have excellent interpersonal skills to effectively communicate, both verbal and written, with our members and Credit Union personnel. Possessing a friendly attitude and maintaining a professional appearance and behavior are keys for success. The ideal candidate will have the ability to promptly and professionally handle and resolve a variety of situations impacting our members’ financial lives and make recommendations on ways to bring our mission of delivering a Better Banking Experience to life.
This candidate has prior customer service and cash handling experience and feels confidant when communicating with members about products and services directly. Reliability, dependability, availability, and flexibility to occasionally travel to other branch locations as needed are required.
Reporting Relationships
Reports to the Branch Manager
Specific Responsibilities and Duties
Essential Functions, Skills and Abilities
Includes the possession of, but is not limited to:
Why Work With Us?
Because we have AWESOME employees! And, we offer a full range of benefits and competitive compensation to support the financial and personal needs of our employees and their families. Our benefits package includes but is not limited to;
We also have employee discounts on our products and a rewards and recognition program!
Full Time
Banking
$40k-49k (estimate)
04/05/2023
06/08/2024
safeamerica.com
PLEASANTON, CA
50 - 100
1953
BARRY ROACH
$10M - $50M
Banking
SafeAmerica Credit Union found it's beginnings back in 1953 when two credit unions from San Francisco got together to serve Northern California Safeway employees. The credit unions officially merged in 1966 to form Safeway San Francisco Employees Federal Credit Union. Over the years, the credit union continued to grow and in an effort to reflect the ever-increasing diversification of the membership, its name was changed to Safeway Federal Credit Union. In 1989, the credit unions field of membership expanded even further to include Select Employee Groups and changed its name once again, this ti...me to SafeAmerica Federal Credit Union. In 2003, the credit union became State Charted and opened it's field of membership even more to serve four counties: Santa Clara, Alameda, Contra Costa, and San Mateo. It was at that time that the name changed to what it is today, SafeAmerica Credit Union. Today, SafeAmerica Credit Union is a $470 million community-chartered Credit Union, serving approximately 39,000 members in Northern California; principally in the San Francisco Bay Area with branches in Pleasanton, Walnut Creek, Antioch, and Hayward. We are proud to serve the California counties of Alameda, Contra Costa, San Mateo, and Santa Clara as well as numerous employer groups.
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The job skills required for Member Services Representative (Teller) include Customer Service, Products and Services, Cash Handling, Listening, Communicates Effectively, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative (Teller). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative (Teller). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative (Teller) positions, which can be used as a reference in future career path planning. As a Member Services Representative (Teller), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative (Teller). You can explore the career advancement for a Member Services Representative (Teller) below and select your interested title to get hiring information.