Supervising Residential Specialist

Summary:

The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. 
The Supervising Residential Specialist position provides assistance, information, and support to residents in domestic violence shelters around securing safe, appropriate housing using subsidies and/or other available resources in the city that suit the individual’s needs and to maintain residential stability. Working in conjunction with the case management staff, under the supervision of the Supervising Social Worker, the Supervising Residential Specialist is responsible for developing the best possible safe housing plan together with each resident in the program. The Supervising Residential Specialist must also be aware of and understand current housing subsidies, public benefit programs, and develop resources to include establishing relationships with landlords and brokers.
Responsibilities:

The Supervising Residential Specialist is responsible for the following:

•Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. 
•Assess each client’s housing needs within 2 weeks of admission
•Assist in determination of resident’s eligibility for government-financed housing programs and benefit programs
•Identify, obtain, and assist documents needed for applications for permanent housing
•Assess each client’s job readiness and educational histories and goals, within 3 weeks of admission
•Make referrals and linkages for the client to job readiness and educational resources as appropriate
•Assist in the escorting of residents to services and activities outside of the facility, such as other agencies, income maintenance center, and housing referrals entities
•Identify and maintain resources of key information and individuals in various agencies (HRA, NYCHA, HPD) to facilitate the most current and accurate permanent housing application processes
•Develops and maintains a database of available housing resources as well as other relevant community resources (i.e., banks, utility company contacts, grocery stores, pharmacies, transportation, etc.)
•Interfaces with landlord and management companies to establish working relationships
•Prepare (and if deemed appropriate escort) resident for permanent housing interviews.
•Assist resident to develop daily living skills by delivering activity of daily living training in areas such as budgeting, accessing community resources, home repairs, and landlord/tenant rights.
•Assist the Case Management teams by helping with creation of an initial and on-going plans; learning more about resources; and making recommendations around coordination of public benefits and employment for residents as they pertain to securing housing 
Qualifications: 
•High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some experience working with victims of crime and/or housing services 
•Proficiency in Microsoft Office Suite is required

https://www.eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf

Hiring Pay Range: 22.80 - 25.37 Hourly
Full-time Hours: 35 Hours per week
Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center