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Residential Specialist - Queens - Domestic Violence Program - (11:00am-7:00pm)
$32k-43k (estimate)
Full Time | Ancillary Healthcare 2 Months Ago
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Urban Resource Institute is Hiring a Residential Specialist - Queens - Domestic Violence Program - (11:00am-7:00pm) Near New York, NY

MAJOR DUTIES AND RESPONSIBILITIES:

  • Respond to and conduct hotline interviews and present to Administration for approval.
  • Provide warm, compassionate welcome to new residents.
  • Complete necessary admissions paperwork.
  • Provide initial orientation to program.
  • Conduct recreational activities and accompany residents on field trips, as assigned. Assist in special on-site events.
  • Provide childcare and actively engage with residents.
  • Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance center, and housing referrals.
  • Provide administrative support in areas of office coverage, telephone, and clerical work.
  • Distribute donations and supplies to residents.
  • Conduct room checks.
  • Perform light maintenance/housekeeping responsibilities.
  • Assist in providing security coverage including building rounds; distribute room keys to residents.
  • Maintain a log of visitors entering and exiting the premises and record all unusual incidents per established procedures.
  • Function independently in times of facility coverage including responsibility for appropriate action in crisis situations per agency procedure and make necessary phone calls as needed.
  • Provide shift summaries.
  • Meet with Shift Supervisor for individual and group supervision.
  • Participate in monthly staff meetings and training seminars conducted to enhance and develop one’s skills.
  • Conduct support groups.
  • Conduct regular scheduled rounds to ensure safety and therapeutic availability.
  • Read and update the residents and staff log books daily.
  • Monitor the daily room availability and conduct the necessary outreach.
  • Meet with assigned case manager on a regular basis to assist in assigned tasks.
  • Maintain progress notes for each resident, documenting assistance provided.
  • Perform other duties as assigned by Shift Supervisor.

SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES:

  • Bachelor Degree with internships in Human Services or Associate Degree with (2-4) years’ experience in Human Services or High School Diploma or GED with (4-5) years’ experience

REQUIRED SKILLS AND EXPERIENCE:

  • Must possess experience in, or a potential for, delivering a variety of human services to adults and children, preferably in a residential setting.
  • Demonstrated sensitivity and experience with and/or knowledge of domestic violence within and against disenfranchised communities including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with mental health issues.
  • Employee must be computer-literate and must have knowledge of Microsoft Office applications.
  • Excellent written and verbal skills required.
  • Possess Customer Service Skills.
  • Must have ability to be flexible with schedule as needed.
  • Must be knowledgeable and sensitive to DV issues.
  • Bilingual a plus

SPECIFICATIONS FOR PHYSICAL REQUIREMENTS:

All new hires, interns and volunteers must provide proof of COVID-19 vaccination prior to their start date unless they have requested a reasonable accommodation for medical, disability or religious reasons from URI’s People & Culture, peopleandculture@urinyc.org.

Education

Required
  • High School or better

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$32k-43k (estimate)

POST DATE

03/30/2024

EXPIRATION DATE

05/29/2024

WEBSITE

urinyc.org

HEADQUARTERS

BROOKLYN, NY

SIZE

200 - 500

FOUNDED

1980

TYPE

Private

CEO

MINNIE BERMAN

REVENUE

$10M - $50M

INDUSTRY

Ancillary Healthcare

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