Description

Position Title: Donor and Board Relations Administrator

Core Hours: Full Time, 40 hours per week

Supervisor: Director of Development 

Department: Development 

FLSA Status: Non-Exempt

FLSA Exemption Test: N/A

Starting Salary/Hourly Rate: $21.50

Last Updated: 4/3/24

Our Mission

Safe Berks provides a safe haven and support for victims of domestic violence and sexual assault through education, advocacy, and a relentless commitment to prevent abuse. We are dedicated to fostering an inclusive environment where individuals can be their true selves and feel empowered to stand up to all forms of oppression.

Our Values

SAFETY

We believe that freedom from physical, emotional, spiritual, and psychological harm is a basic human right for all individuals. We know that domestic violence, sexual assault, oppression, and privilege include power-based tactics that affect physical, emotional, and psychological safety and we work to help survivors heal the wounds caused by power-based violence.

RESPECT

We value the dignity of all individuals while appreciating our differences and celebrating and honoring our diversity. Respect is reflected in the way we treat our clients, ourselves, and members of the community. We believe our work requires us to reach out to marginalized individuals and communities and to create space to celebrate and nurture them.

EMPOWERMENT

We believe empowerment begins with recognizing and knowing that individually and collectively Safe Berks clients, staff and volunteers have the strength to make necessary changes and to accomplish our goals. We recognize that success is defined by each individual given their experience, talents and culture and we celebrate this success.

EDUCATION

We will educate ourselves and our community to reject and prevent violence and oppression in our own lives and in the lives of the people around us. We recognize that our mission and values are transformational, and we must work with intention to break down social and cultural norms that continue to divide us.

HOPE

We believe that hope is key to our existence, to our ability to persevere and to achieve goals. We recognize that our work fosters hope and resilience and improves physical, emotional, spiritual, and psychological well-being.

Equity and Inclusion

Safe Berks is committed to fostering a diverse and inclusive environment where all staff, residents, clients, board members, and volunteers feel safe and empowered to stand up to oppression of all kinds. We believe that the collective sum of our individual differences, life experiences, knowledge, creative outlets, innovative approaches and solutions, unique capabilities, and talent that our employees exhibit in their work represents the quality of our life-saving services. Reflective of the community we serve and embrace, we celebrate differences in age, color, disability, ethnicity, family or marital status, gender identity, or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.

Position Standards

1. In-Direct Service Delivery Standard
2. Employee demonstrates a commitment to delivering quality service to all agency affiliates, partners, community members, and individuals seeking assistance from Safe Berks and does so in a manner that is in line with agency values of safety, respect, empowerment, education, and hope. Employees display a team-based approach to work and are always willing to pitch in to complete the department's work.

1. Conduct and Behavioral Standard
2. Employees maintain respectful relationships and interactions with other employees, management, donors, board members, community members, clients, and survivors. They conduct themselves in a manner that demonstrates integrity and a commitment to the organization’s mission. Employee always fosters open communication and is responsive to community partners, donors, co-workers, and management through means of email, text, and phone calls.

1. Essential Skills Standard
2. Employee has strong time management skills, which are essential to the work of in-direct staff and staff facilitating programming to third parties. They accurately estimate the time required to complete a task and sequences tasks appropriately to meet assigned deadlines. Employee displays timeliness in the management of projects and when unable to meet a deadline the employee seeks assistance from team members and/or their supervisor.

Essential Duties & Responsibilities (includes but is not limited to the following):

1. Manage the Donor Snap program database; providing weekly and monthly reports as requested.
2. Enter and process donations accurately as received.
3. Manage Community Events, Management of Events calendar. 
4. Schedule staff coverage as needed. 
5. Process mail correspondence, including sending “Thank You” letters to donors in a timely manner.
6. Build and maintain positive relationships with all current and potential donors.
7. Field telephone calls and questions from current and potential donors.
8. Maintain the agency’s “wish list” for donations.
9. Provide on-site support to all development events and represent Safe Berks in the community at various events throughout the year. 
10. Cross-train with Office Administration staff to provide support during absences or position vacancies as needed/required.
11. Provide on-site departmental support and general management of the department’s required daily tasks. 
12. Maintain volunteer files and record all volunteer hours.
13. Serve as liaison to the Board of Directors and maintain board related files, up to and including, board roster, training records, and background check clearances.
14. All Board-related issues will be directed to the CEO, maintain confidentiality of Board meetings, agendas, and financials. 
15. Maintain board SharePoint with current meeting minutes, agendas, event notices, training opportunities, and other information provided by the CEO and Board President. 
16. Familiar with SharePoint, maintaining SharePoint with updates.
17. Taking detailed meeting minutes at all Board Committe Meetings.
18. Assist the CEO with new board member orientation and other projects as assigned.
19. Serve as a back-up to the Office Administrator position during absences or position vacancies.
20. Must be detailed oriented and organized, must be able to multitask.
21. All other duties as determined by department supervisor.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals to perform the essential functions. 

Educational & Experience Requirements:

Employment Experience (amount and kind)

• 3 – 5 years’ administrative experience to include providing customer service
• Fundraising or development experience preferred

Education (general level required or specific courses)

• Bachelor’s degree preferred; relevant experience can be substituted in lieu of degree
• High school diploma required

Essential Physical Requirements:

Activity

Occasionally – 0-35%

Frequently – 36-74%

Constantly – Over 75%

Standing

X

Walking

X

Sitting

X

Balancing

X

Stooping

X

Kneeling

X

Crouching

X

Crawling

X

Climbing

X

Reaching/Working Overhead

X

Keyboard Use/Repetitive Hand Motion

X

Pushing/Pulling/Lifting/Carrying 0-10lbs

X

Pushing/Pulling/Lifting/Carrying 11-25lbs

X

Pushing/Pulling/Lifting/Carrying 26-50lbs

X

Other Requirements:

• Completion of a background check request; FBI, State Police, and Child Abuse Clearances obtained within required timeframe under Act 153 through agency vendor
• Completion of 66-hour Sexual and Domestic Violence Training provided by agency
• Valid driver’s license and insurance are required to travel to client sites

I have read the above job description and acknowledge receipt of same. I understand that this job description is not all inclusive and other duties may be assigned. I further understand that it is my responsibility to ask my direct supervisor any questions I may have about my job requirements/duties.

_______________________________________ __________________________________

Employee Signature Date Printed Name

_______________________________________ __________________________________

Supervisor Signature Date Printed Name

Requirements

Requirements:

Employment Experience (amount and kind)

• 3 – 5 years’ administrative experience to include providing customer service
• Fundraising or development experience preferred

Education (general level required or specific courses)

• Bachelor’s degree preferred; relevant experience can be substituted in lieu of degree
• High school diploma required

Essential Physical Requirements:

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals to perform the essential functions. 

Other Requirements:

• Completion of a background check request; FBI, State Police, and Child Abuse Clearances obtained within required timeframe under Act 153 through agency vendor
• Completion of 66-hour Sexual and Domestic Violence Training provided by agency
• Valid driver’s license and insurance are required to travel to client sites

Safe Berks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Safe Berks complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.

If you have any questions about open job opportunities please contact Mindy Peiffer, Human Resource Manager, mindyp@safeberks.org