Description

Definition
Under general direction, to plan, organize, coordinate, and direct the work of a section of the court to provide administrative staff support to judicial officers; to direct the work of staff; to perform related duties as assigned.
Distinguishing Characteristics
Operations Manager is a management level class responsible for directing the work of an assigned section of the Court. Operations Manager is distinguished from Director of Operations, which is responsible for managing a major division of the Court and providing management oversight of assigned facility, where applicable. This class typically reports to a Director of Operations. Operations Manager differs from the lower class of Operations Supervisor, which is responsible for supervising staff in an assigned unit of the Court.

Examples of Duties

(Note: The following duties are performed by most incumbents, but other related duties may also be performed; not all duties listed are necessarily performed by each individual.)
1. Plans, organizes, coordinates, and directs the work of an assigned section of the Court.
2. Assists in the development and implementation of organizational goals, objectives,
values, and policies; develops and implements procedures and work standards for the section.
3. Coordinates section activities with other Court sections and divisions, outside agencies,
and concerned parties.
4. Prepares and recommends long and short-term plans for assigned services and programs;
assists in budget planning and administration.
5. Monitors and evaluates program services; develops specific proposals to meet identified
goals and needs.
6. Resolves difficult problems related to section activities and functions.
7. Represents the section within the Court, with outside agencies, and concerned parties.
8. Interprets complex codes, regulations, policies, and procedures and provides guidance
and assistance for staff and the public.
9. Directs the preparation of a wide variety of records and reports regarding section
activities.
10. Directs the development of management systems, procedures, and standards for assigned
section.
11. Monitors legislative developments, evaluates their impact on service area, and develops
recommendations to ensure compliance and effective service delivery.
12. Provides administrative staff support for judicial officers as required.
13. Supervises and evaluates subordinate supervisors; participates in and recommends
staff selection, promotions, and disciplinary actions; evaluates needs for and requests specialized training for supervisors and staff.

Minimum Qualifications

A typical way of obtaining the required knowledge and abilities is equivalent to:
Either I
Experience: Five (5) years of progressively responsible legal clerical experience which includes two (2) years of supervisory experience.
Or II
Experience: Five (5) years of progressively responsible experience in a variety of administrative areas which includes two (2) years of supervisory experience.
Knowledge of:
Administrative principles and methods including goal setting, program development and implementation, and employee supervision; applicable legal guidelines and standards governing the administration of assigned service area; organization, function, and operation of the Superior Court system; legal terminology; basic budgetary principles; relevant codes, policies, procedures, and processes; data processing systems and applications related to the work; record-keeping principles and practices.
Ability to:
Plan, organize, administer, and coordinate a variety of court programs and services within the section assigned; direct and evaluate the work of staff; develop and implement goals, objectives, policies, procedures, and work standards; select, motivate, and evaluate staff and provide for their training and development; analyze complex technical and administrative problems, evaluate alternatives and adopt effective courses of action; prepare clear and concise reports, correspondence, and other written materials; establish and maintain effective working relationships with those encountered in the course of the work; exercise sound, independent judgment within general policy guidelines.
DESIRABLE QUALIFICATIONS
Possession of a bachelors degree in business or public administration or a related field is desirable.

Other Information

Typical Physical Requirements
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and fax.
Typical Working Conditions
Work is performed in an office environment; continuous contact with other staff and the public.
Other Requirements
Must be able to pass a criminal history information background check.