Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here to log in to Workday to apply using the internal application process. To learn how to apply for a position using the Career worklet, please review this quick reference guide. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. You are the driving force behind our company. Start your career with Ryder today! MOVE YOUR CAREER FORWARD WITH RYDER! Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World! Summary The Client Services Manager is responsible to manage all activities associated with the efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety. This position will support Ryder Last Mile managing the Client Services team. Essential Functions Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures. Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands. Be responsible for the payroll of employees. Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management. Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing. Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations. Provide customer service leadership for all Ryder Last Mile clients Additional Responsibilities Performs other duties as assigned. Must be available to work on a flexible schedule on the various work shifts Skills and Abilities Builds and manages effective teams Strong leadership and motivating skills Strong verbal and written communication skills Bilingual, English and French (for Quebec locations only) Effective interpersonal skills Excellent interpersonal skills within a diverse team environment Demonstrates problem solving skills Demonstrates analytical skills Excellent organizational skills Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required) Qualifications Bachelor's degree required in business, logistics, transportation. A combination of other education and experiences will be considered. Five (5) years or more in the management of warehouse and/or transportation operations required Travel 10-20% DOT Regulated No In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, performance-based annual cost of living increases and we are proud to offer: Comprehensive training and the ability to continue your professional development Regional and local Ryder resources to help guide and support as we grow this offering. The stability and peace-of-mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 40,000 employees worldwide. We are seeking the best and most promising candidates to provide creativity, agility and superior customer service that will exceed our Customer’s expectation. The ability to embrace and utilize Technology as part of your daily routine is crucial. In addition, YOU are the management and professional representative of the Ryder organization. If you possess a strong work ethic and a burning desire to succeed and grow your career, and your work experience and/or education aligns with the Requirements and Responsibilities listed below, please APPLY NOW!! #INDexempt #FB #LI-post Job Category Logistics Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Job Seekers can review the Job Applicant Privacy Policy by clicking HERE.