Job Overview:

The primary purpose of the Scheduler/Patient Liaison position is to ensure that the scheduling of surgeries, pre-admission testing and diagnostic testing of patients at the Cancer Institute of New Jersey is performed in an organized, efficient and timely manner.

Qualifications:

Required:

• High school diploma or general education degree GED.
• Knowledge of medical terminology is required.
• Highly effective oral and written communication skills are required to communicate with clinical, administrative and other personnel.
• Superior interpersonal skills are important in maintaining a sound public image in dealing with patients, families, and referring physicians.
• Excellent critical thinking and attention to detail are required.
• Must be computer-literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access and PowerPoint.
• Must demonstrate an understanding of the principles of guest relations and be able to maintain a professional demeanor and customer service orientation under busy and stressful situations.

Preferred:

• Three years of clerical experience, including at least one year, that involved scheduling of surgical cases is preferred.
• Prior experience in the use of a practice management system is preferred.

Scheduling Requirements:

• 8:30am to 5:00pm
• Full-time

Essential Functions:

• Ensures that insurance pre-certification is completed prior to surgery and that all required surgical paperwork is in the operating room according to protocol.
• Serves as a liaison between the surgical oncologists, hospital operating rooms, radiological staff, Cancer Institute of New Jersey nursing staff, insurance companies and the patient.
• Contributes to the research mission and participates in performance improvement activities in order to improve the quality, consistency, and efficiency of services provided.
• Requires interaction and competency in providing care to patients in all age categories, from neonates through geriatrics and all populations, with an emphasis on patients with cancer.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.

Benefits and Perks:

• Medical/Dental/Vision plans
• 401 (k)
• PTO
• Short & Long Term Disability
• Basic Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Discounts Through our Partners
  • NJ Devils
  • NJ Performing Arts Center
  • Verizon
  • And many more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer