Job Overview:

The Community Health Worker (CHW) is an essential member of the Diversity and Inclusion Team. CHWs are frontline team members who have a clear understanding of the communities we serve. This trusting relationship enables them to serve as a liaison between the patient/family and the multidisciplinary healthcare team.

Qualifications:

Required:

• High School or GED required
• Strong understanding of cultural needs related to the Orthodox Jewish community
• Excellent problem-solving skills
• Detail orientated with attention to follow-up
• Effective interpersonal, oral, and written communication skills
• Working knowledge of MS Word and MS Outlook
• Ability to work independently

Preferred:

• Bachelor’s Degree preferred
• Moving down in order of pertinence
• Working knowledge of safety event reporting software

Certifications and Licenses Required:

• N/A

Scheduling Requirements:

• Day shift, 8:00am – 12:00pm
• Monday- Friday
• Part Time, 20 hours per week

Essential Functions:

• Linking people to health care/hospital resources; help patients/families in utilizing hospital resources and overcoming barriers to obtaining needed information and services
• Facilitating communication and patient/family empowerment in interactions with health care systems
• Document activities, services, and results in an effective manner while strictly adhering to the policies and procedures in place
• Helping health care team become culturally relevant and responsive to their service population
• Advocating for patient needs; providing informal counseling, support and follow-up
• Work collaboratively and effectively within a team
• Establish positive, supportive relationships with patients/families and provide feedback
• Effectively work with people (staff, clients, doctors, etc) from diverse backgrounds and building and maintaining positive working relationships
• Motivate patients to be active, engaged participants in their health
• Continuously expand knowledge and understanding of resources, services and programs provided; human relations and the procedures used in dealing with the public; operations, functions, policies and procedures associated with the department

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees’ physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!