Beaker Laboratory Information System supports acute, outpatient, and outreach labs. The system combines core lab, microbiology, genetic testing, and anatomic pathology workflows with the benefits of enterprise-wide integration, connecting lab staff to the care team and extending services to the community.
Role Description

The Application Analyst is primarily responsible for supporting the design and build of the Epic application. They are primarily responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. The Application Analyst is responsible for the installation and upgrades and the configuration of the application. The Application Analyst assists in the coordination of end-user support activities. The Application Analyst creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support. The Application Analyst is responsible for addressing basic user or build issues, recommending mitigation plans and escalating more complex issues. The Application Analyst also provides on-call support for the application through go-live.

Essential Functions:
The Application Analyst is the primary support for the Application Lead for the related Epic application. In addition to the duties discussed in the Role Description, the Analyst is responsible for the following:
1) Executing Application Design and Build:
Designing and building the related application
Working with Operations to optimize the design of the application s capabilities and workflows
Performing a thorough review of all Foundation Build Content and workflows for application
Participating in unit, application, and integrated testing for system functionality
Building data fields, screens, templates, and user-defined functionality, as required
Reviewing the proposed training curriculum
Following build standards and maintaining synchronization between environments in collaboration with environment team
2) Application Support:
Providing go-live support for users on new applications, including functionality
Providing on-call support for application through go-live and post go-live
Representing application in Integrated Area Workgroups
Supporting continuous documentation of system modifications and updates
3) Documentation and Communication:
Maintaining and closing support tickets
Logging decisions and issues/risks in tracker
Supporting application governance needs, including development of business case for decisions
Maintaining version control of work flows, issues/risks log, and decisions tracker
Supervising basic issues and roadblocks, escalating issues as needed
Communicating with supervisors to determine necessary escalations
4) Project Management:
Recommending areas for process improvement
Assisting with development of future state materials
Following the process for identification, tracking, resolution and closure of all issues
Following the change control process and any required changes
Coordinating test plans and new systems, complying with version upgrades and system modifications

Education

• Preferred: Bachelor s degree or equivalent years of relevant work experience
• Minimum: Associate s degree with three (3) or more years of relevant work experience

Work Experience:

• Preferred: Three (3) years relevant experience in a health care laboratory setting
• Minimum: One (1) year relevant experience
• Preference for knowledge and work experience with laboratory systems
• Preference for knowledge of current laboratory system workflows and processes
• Demonstrated interest in supporting the development and build of the application

Licenses and Certifications:

• Certified Medical Laboratory Technician preferred
• Minimum: Obtaining applicable certification will be an expectation of the role
• Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer