Why Russell Cellular?
Starting pay is $15 hourly!

• Health, dental, vision, and life insurance as well as paid sick days and company holidays
• Employer matched 401K after 1 year
• Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
• Employee Assistance Programs
• 750 locations in 43 states employing 2,600 employees
• Verizon Sales discounts and incentives
• Opportunity for growth and advancement through training
• Flexible scheduling
• Community involvement opportunities

The Career Opportunity…
As a Training Support Specialist, your main responsibility will be to support and assist the Corporate Trainers in maintaining and delivering all training programs for Russell Cellular and its Agent Partners.
This is an onsite position located in Battlefield, MO.
Training Responsibilities (Including, but not limited to):

• Track and record Attendance for all webinars
• Participate in training and webinars
• Ensure team members are meeting webinar expectations
• Update new hire trackers
• Communicate with new hires and leaders regarding training delays
• Assist corporate trainers as needed
• Help maintain training mail box and calls
• Help ensure content is updated and accurate
• Develop and maintain knowledge of Russell Cellular and Verizon products and services
• Troubleshoot issues
• Drive engagement in the systems

Skills you will need

• Wireless sales experience in a retail environment
• Experience in fast-paced learning and development or training role where you are tasked with using data to drive decisions to create and implement learning strategies
• Knowledge and understanding of curriculum and learning development
• Ability to design, develop, and deliver new hire training curriculum and other courses
• Excellent verbal and written communication skills with high-level presentation skills
• The love of coaching and teaching others to reach their full potential
• Sense of humor, positive, collaborative, outgoing, and flexible
• Organized, resourceful, creative, focused
• Digital technologies knowledge or willingness to learn
• Experience with designing, coordinating, and providing development to others
• Self-starter with strong decision-making and problem-solving skills
• Be willing, open, and honest at all times
• Coachable, adaptive, and improvisational
• Extremely positive and optimistic outlook each day.
• Ability to work independently while still working on team goals.
• Knowledge of training outline and systems utilized within RC for various follow-up and communication needs.
• The ability to recognize when adjustments might need to be made due to confusion related to the training path.

Come and join us and be a part of the Russell Cellular success!
Equal Opportunity Employer Statement
Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.