About Us:

Runk & Pratt Companies is a dynamic and growing company with a family of premier lifestyle service businesses, founded in healthcare and hospitality. We are currently seeking an IT Specialist Level I-II to join our dedicated IT team and support our ongoing IT operations.

Position Overview:

As an IT Specialist Level I-II, you will be responsible for the installation, maintenance, and troubleshooting of cabling systems, surveillance cameras, computers, and other technology equipment on-site at various client locations. Your technical expertise and attention to detail are critical in ensuring the reliability and performance of our clients' IT infrastructure.

Responsibilities:

Installation:

■ Lead installation of cabling, security cameras, computers and other devices as needed.

End-User Support:

● Provide first-level technical support to employees, helping them with hardware and software issues.

● Troubleshoot and resolve hardware and software problems promptly and efficiently.

● Assist with onboarding and offboarding procedures, including setting up and decommissioning user accounts and equipment.

Hardware and Software Maintenance:

● Assist in the installation, configuration, and maintenance of computer hardware and software.

● Perform routine hardware and software updates and upgrades.

● Maintain an inventory of IT assets and equipment.

Network Support:

● Assist with network troubleshooting and maintenance tasks.

● Help maintain network security, including antivirus software and firewalls.

● Support remote access solutions for employees working from off-site locations.

Documentation and Training:

● Create and update IT documentation, including user guides and manuals.

● Provide training and guidance to employees on IT-related topics and best practices.

IT Projects:

● Collaborate with the IT team on various IT projects, such as system upgrades and migrations.

● Assist with the implementation of new IT solutions and technologies.

Security and Compliance:

● Assist in enforcing IT security policies and practices.

● Participate in IT audits and compliance initiatives.

Qualifications:

● High school diploma or equivalent (Associate's or Bachelor's degree in a related field is a plus).

● Basic knowledge of computer hardware, operating systems (Windows, macOS), and software applications.

● Strong problem-solving skills and a willingness to learn and adapt to new technologies.

● Excellent communication and interpersonal skills.

● Ability to work independently and as part of a team.

● Attention to detail and strong organizational skills.

● Relevant certifications (e.g., CompTIA A , Microsoft Certified Desktop Support Technician) are a plus but not required.

Benefits:

● Competitive salary

● Health, dental, and vision insurance

● Health savings plan

● Paid time off and holidays

● Opportunities for professional development and growth

If you are a motivated and tech-savvy individual who is eager to kick-start your IT career and meet the qualifications listed above, we encourage you to apply for this position. Join us in contributing to the success of our organization through technology and innovation!

Job Type: Full-time

Pay: $38,000.00 - $45,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• Cabling: 1 year (Preferred)
• IT: 3 years (Preferred)

Work Location: In person