Description

*We prioritize internal growth, offering advancement opportunities within our talented team*

*Competitive pay and bonuses*

Job Summary:

The Program Supervisor is responsible for working collaboratively with the Program Team to oversee one house. The Program Supervisor provides support to the Program Director by completing administrative related duties and fulfilling direct care shifts when needed.

Duties/Responsibilities:

· Mission, Vision, and Values:

· Understand and support the mission, vision, and values of the organization.

· Embrace the strategic direction of the organization and make decisions that fulfill our ultimate organizational goal – to be the community of choice for all stakeholders.

· Team Supervision and Development:

· Directly supervise direct support professionals and other house staff as assigned.

· Ensure direct care professionals are continually developed and executing the person served goals are being met.

· Conduct training new staff and complete training documentation.

· Operational Oversight:

· Schedule DSP staff, approve timecards, ensure the site is in ratio, etc.

· Work Monday – Friday at the site, On-Call for staffing and emergencies, assist staff in finding coverage for call-ins, working open shifts when needed.

· Contact program director in the event of emergencies.

· Interact with individuals receiving services, guardians, case managers, and health care professionals, preparing for and participating in annual/semi-annual client meetings.

· Documentation and Budget Management:

· Maintain and audit person served ISP data, T-logs, and MAR.

· Oversees home budget, maintain receipts, and ensures the site stays within budget.

· Completes medication counts and MAR audits, Order client medications as needed, Report medical concerns to director and health and wellness coordinator.

· Create meal plans and complete grocery shopping, Create and maintain client activity schedule.

· Maintain receipts and complete ledger for clients that RCC has Representative Payee responsibility.

· Regulatory Compliance and Site Maintenance:

· Preparing for and participating in site licensing and re-licensing.

· Ensure the site is clean and report any maintenance concerns.

· Working knowledge of 245D.

· Oversees home budget, maintain receipts, and ensures site stays within budget.

· Other Duties:

· Performs other duties as assigned. This is not a comprehensive list of all job responsibilities.

*Please note: Only full-time employees in good standing are eligible for the hiring incentive. Employees eligible for the incentive will receive an $1,000 retention bonus every 3 months ($4,000 per year)! Other restrictions or changes may apply.

*If you are being referred by an RCC employee, you must list their name on your application. Both you and the current RCC employee must still be employed at the point bonuses are being paid out. $1,000 will be paid to each of you at 3 months of service and $1,000 will be paid to each of you at 6 months!

Requirements

Experience:

• Three to five years of experience working with individuals who have developmental/mental health disabilities required OR a course of study leading to a related and completed baccalaureate degree and 1 year of direct care experience required.
• At least one year of experience in a leadership position.
• At least one year of experience working with individuals who have high behaviors (biting, hitting, kicking) required.
• Experience with person-centered thinking and planning.
• Judgment and decision-making skills to handle crisis situations and daily occurrences.
• Ability to interpret behavior trends.
• Intermediate math skills.
• Experiencing balancing checkbook and overseeing a budget.

Physical Requirements:

*Please note that all physical requirements listed may not be required at the site; refer to site specific demands.

• Walking on an on-going basis.
• Sitting on an on-going basis.
• Reach and grip with hands frequently.
• Use of motor skills for typing and utilizing computer and phone frequently.
• Stoop, kneel, crouch on occasion.
• Peripheral vision on an on-going basis.
• Lift, push, and pull up to 100 pounds periodically.

Environmental Factors:

• Works with and through other by delegation on an on-going basis
• Has contact with the public.
• Is working in an office environment on an on-going basis

Non-Negotiable Hiring Criteria:

• Ability to write in grammatically correct sentences in English.
• Excellent communication skills.
• Valid Driver’s License with a satisfactory record.
• Maintains vehicle insurance.
• Knowledge of person-centered thinking and planning.
• Proficient at using computers.
• Ability to work independently.
• Ability to work with employees and other professionals at various levels.
• Excellent time management skills.
• Excellent problem-solving skills.