• Honesty
• Transparency
• Trust
• Vulnerability
• Accountability

• Develop new business through lead generation, cold communications (i.e., phone calls, emails, social platforms), and referrals.
• Successfully onboard customers through internal department processes and collaboration.
• Grow market share with existing customers by positioning RPM’s full suite of services and executing on customer strategy through proactive communications.
• Anticipate and coordinate with internal stakeholders to provide exceptional customer service.
• Monitor customer and industry vertical trends to take appropriate actions to optimize revenue.
• Manage daily customer operations in our transportation management system including but not limited to building orders, shipment capacity coverage, tracking, billing, collections, and issue resolution.
• Collaborate with internal departments to provide strategic planning including but not limited to pricing, operational efficiencies, and issue resolution.
• Prepare presentations, provide cost comparisons, and present QBRs to customer stakeholders.
• Adhere to departmental KPI’s, production metrics, and sales-related activities, including pipeline management.
• Attend and participate in any trainings or educational sessions deemed necessary by department.

• Bachelor’s Degree
• 1-5 yrs. of Logistics or Supply-chain Experience
• 1-5 yrs. of Automotive or OEM Experience
• Customer Service/Support
• Experience with CRM Platforms such as Salesforce
• Experience with lead generation platforms such as ZoomInfo
• Ability to travel (less than 5% of the time) to meet with customers and/or attend industry conferences

• Consultative Sales Skills
• Active Listening
• Problem-solving
• Multi-tasking
• Driven or self-motivated
• Coachable

• Base Competitive Commission Structure
• BCBS (medical), Delta Dental & VSP (vision)
• Life insurance, short & long-term disability –paid by RPM
• Maternity & Paternity Leave
• 401(k) with generous employer match

Recruitment Agency Notification

RPM does not accept unsolicited agency resumes. Do not forward resumes to our careers email address, RPM employees, or any other company location. RPM is not responsible for any fees related to unsolicited resumes.