Job Summary:
We are seeking an experienced Automotive Service Manager to join our team. The ideal candidate will have a strong background in automotive service and possess excellent leadership and customer service skills. As the Automotive Service Manager, you will be responsible for overseeing the daily operations of the service department, ensuring customer satisfaction, and managing a team of technicians.

Duties:
- Manage and supervise a team of automotive technicians
- Schedule and prioritize service appointments
- Provide exceptional customer service and address customer inquiries and concerns
- Ensure that all repairs and maintenance are performed accurately and efficiently
- Monitor technician performance and provide coaching and feedback as needed
- Maintain accurate records of service history, repairs, and warranties
- Collaborate with other departments to ensure smooth workflow and timely completion of repairs
- Develop and implement strategies to increase customer retention and satisfaction
- Monitor inventory levels and order parts as needed
- Oversee the maintenance and cleanliness of the service area

Experience:
- Previous experience in automotive service management or a related field
- Strong knowledge of automotive repair procedures and systems
- Excellent leadership skills with the ability to motivate and inspire a team
- Exceptional customer service skills with the ability to resolve conflicts effectively
- Proficient in budgeting, payroll, and inventory management
- Familiarity with employee orientation and training programs
- Multilingual abilities are a plus

We offer competitive pay based on experience. This is a full-time position with benefits including health insurance, retirement plans, paid time off, and employee discounts. If you are a dedicated professional with a passion for providing exceptional automotive service, we encourage you to apply for the Automotive Service Manager position.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 10 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Jacksonville, FL 32218: Relocate before starting work (Required)

Work Location: In person