NOW HIRING: RETAIL SALES ASSOCIATE

Job type: Full-time, Part-time.

Job Summary: Our ideal candidate will have great compassion for animals, extraordinary customer service, excellent organizational skills, and very strong attention to detail.

The primary responsibility of a Royal Pet Bakery & Grooming is to ensure a friendly environment in the store and to provide knowledge of all products to assist customers with their purchases. The (SA) ensures the customers are well assisted from the time they walk in the door until they leave. The SA will check out customers and package assist in packing the merchandise and take the attention of sales personnel for the procedure of payment. He or she must also be aware and updated on promotions and advertisements. He or she must also possess exceptional communication skills with the customers to build a good customer-store relationship. He/She will also help with walk-in nail trims, bathing, and assisting grooming as needed.

Responsibilities

• Ensure high levels of customer satisfaction through excellent service.

• Assess customers’ needs and provide assistance with product & services.

• “Go the extra mile” to drive sales.

• Maintain presentable condition and sanitation of store.

• Greet each customer and their pet, build productive relationships with customers.

• Remain knowledgeable on products offered and discuss available options.

• Cross sell products and services by recommending merchandise and services based on individual pet requirements.

• Demonstrate how merchandise works and explain advantages to the customer.

• Educating Pet Parents regarding animal.

• Team up with groomers and co-workers to ensure we excel in customer service.

• Process credit card, check and cash payments.

• Answer telephones & Schedule Grooming appointments through the system.

• Address customer concerns or complaints.

• Interact professionally and effectively with all customers and employees.

• Assist with promotions and mailings.

• Assist with event planning and coordination.

• Ensure customer, employee and pet safety are always a priority and always maintained.

• Perform other daily tasks as required by supervisor or management.

Requirements

• We require a great attitude, a willingness to help others.

• Must be dog lover and have the ability to deliver excellent customer service.

• Friendly and outgoing Detail-oriented with the ability to multi-task

• Must be over 18 years old with a High >School Diploma or equivalent.

• Exceptional Customer Service Skills.

• Basic PC navigation skills.

• Proficiency in English - Spanish desiderable.

• Friendly and outgoing interpersonal skills.

• Reliable & punctual.

• Must have the ability to multi-task

• Must have open availability for mid-day shifts ranging from 9am-5pm during weekdays and weekends and Sundays.

• Must be willing to work weekends including at least Saturdays or/and Sundays.

• Previous sales experience, pet nutrition or animal care a plus.

Physical requirements

• Lift and move animals and/or merchandise up to 50 pounds.

• Standing for long periods of times.

• Bending, stooping kneeling – Must have the stamina and ability assist with stocking of shelves, moving product and bathing large dogs.

• Animal Handing – Must be able to physically handle large animals when necessary.

APPLY NOW!

ROYAL PET - GROOMING CAREERS

Job Types: Part-time, Temporary

Salary: $9,000.00 - $12,000.00 per year

Expected hours: 16 per week

Work Location: In person