39 Guest Claims Assistant Jobs in Miami, FL
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American Bankers Insurance Company of Florida
Miami, FL | Full Time
$78k-102k (estimate)
0 Months Ago
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American Bankers Insurance Company of Florida
Miami, FL | Full Time
$78k-102k (estimate)
0 Months Ago
A
American Bankers Insurance Company of Florida
Miami, FL | Full Time
$58k-73k (estimate)
0 Months Ago
Royal Caribbean group is Hiring a Guest Claims Assistant Near Miami, FL
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group’s has an exciting career opportunity for a full time Guest Claims Assistant reporting to the Risk Managment team.
This position will be working onsite from Miami, Florida. Position SummaryWe are seeking a dedicated Guest Claims Assistant to join our dynamic team. This role is crucial in supporting the management and resolution of maritime guest claims. The ideal candidate will be responsible for administrative functions, documentation of new claims, and the effective organization of the guest claims inbox. This role requires excellent organizational skills, attention to detail, and the ability to handle sensitive information with discretion.
Essential Duties And Responsibilities
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
The Royal Caribbean Group’s has an exciting career opportunity for a full time Guest Claims Assistant reporting to the Risk Managment team.
This position will be working onsite from Miami, Florida. Position SummaryWe are seeking a dedicated Guest Claims Assistant to join our dynamic team. This role is crucial in supporting the management and resolution of maritime guest claims. The ideal candidate will be responsible for administrative functions, documentation of new claims, and the effective organization of the guest claims inbox. This role requires excellent organizational skills, attention to detail, and the ability to handle sensitive information with discretion.
Essential Duties And Responsibilities
- Efficiently open and document new claims in the claims management system
- Ensure that all necessary details are accurately captured at opening including letter of representation, onboard medical records, booking information, cruise ticket contract, investigative materials, etc.
- Perform data entry duties with a high level of accuracy and generate reports as required by the claims department or management
- Application and creation of Future Cruise Credits (FCC).
- Provide effective communication support between guests, attorneys and the claims team. This includes preparing and sending out acknowledgement of claims and templated responses regarding claim status, additional information needed, and resolution outcomes.
- Lead the organization of the guest claims inbox, the central point of contact for guests pursuing claims and compensation guidance from internal and external stakeholders.
- Liase with customer service to point requests in the right direction. Prioritize and distribute incoming correspondence to appropriate team members, ensuring timely responses and follow-up
- Manage RCG mail for appropriate scanning and distribution of correspondence
- Support the legal and claims team in handling requests for discovery, including collection and review of necessary documents, to ensure timely and accurate compliance with legal processes
- Cross collaboration with various departments, necessitating a collaborative and flexible approach
- Maintain strict confidentiality concerning all guest information and claims details in line with company policies and legal requirements
- Bachelor’s degree or equivalent experience in a related field (e.g., Legal, Administrative Assistance, Maritime Operations)
- Proven experience in an administrative or assistant role, preferably in a legal, insurance, or claims environment
- Strong organizational and multitasking skills with the ability to handle sensitive information discreetly
- Excellent written and verbal communication skills
- Detail-oriented with an analytical acumen necessary for the demands of the claims processes
- Demonstrated proficiency with MS Office Suite (Word, Excel, Access, PowerPoint, and Outlook)
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
Job Summary
JOB TYPE
Full Time
SALARY
$39k-49k (estimate)
POST DATE
05/23/2024
EXPIRATION DATE
06/20/2024
WEBSITE
rcgcareers.com
HEADQUARTERS
Miami, WV
SIZE
<25
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