222 Guest Services Assistant Jobs in Miami, FL
Miami Rescue Mission is Hiring a Guest Services Assistant Near Miami, FL
Would you like to make a difference in the lives of those in the greatest of need? Imagine how it would feel to know that you have helped to transform somebody’s life.
The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team.
The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth.
7:00AM - 3:30PM
3:00PM - 11:30PM
11:00PM - 7:30AM
JOB SUMMARY
The Guest Service Assistant (GSA) monitors and oversees residential clients at our Centers. Duties include assisting with new resident orientation; providing general oversight of residents in the absence of management; ensuring that residents perform assigned chores; handling emergencies according to policies and procedures; providing operational support for events such as graduations and luncheons; and, coordinating transportation and/or laundry services for residents.
DUTIES
- Oversees front desk, laundry room, Guest Service CSAs and ensures clients and visitors of the Center are treated with respect and dignity
- Routinely checks for hazardous substances and unsafe conditions in the facility and corrects immediately when possible or reports it to Supervisor or Director if unable to remedy
- Reports maintenance problems to Supervisor
- Helps maintain a safe, clean and secure environment for residents, employees, volunteers and visitors
- Handles emergencies according to policies and procedures and notifies management with timely incident reports
- Responds to emails and phone calls in a timely manner, and keeps other staff informed
- Monitors residents throughout the Center, and ensures that all residents are treated with dignity and respect
- Assists with orientation for new residents and volunteers
- Listens to residents, makes decisions based on available facts using wisdom, compassion and according to company policy
- Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events
- Must be in agreement with and sign The Caring Place Statement of Faith
- Performs other related duties as assigned
REQUIREMENTS
- Requires a high school diploma or GED, some college level coursework in social work or knowledge of addictions and relapse prevention highly preferred
- Must have one (1) year work experience in social services or security-related work
- Must be of good moral character with knowledge of homelessness and addiction issues, and have the ability to lead clients by example
- Must have good communication, computer and organizational skills with knowledge of basic facility maintenance and security
- Must be able to multi-task and make sound decisions in a fair and compassionate manner
- Must have good interpersonal skills to effectively interact with a diverse population and all levels of residents, employees, volunteers and guests
- Must be able to understand, speak, read and write English and carry out oral and written instructions.
PHYSICAL REQUIREMENTS
- Must be very mobile as sitting, walking, standing, stooping, bending and reaching are required to perform essential job duties
- Must have the ability to lift and/or carry objects weighing up to 25 pounds
- Must be able to see, hear and speak, in order to interact with staff and the general public
- Must be able to move around unassisted as needed to perform essential job duties
PERKS AND BENEFITS
- Free lunch on site
- Day off for Birthday/Work Anniversary
- Employee Discounts
- Holidays (12)
- Paid Time Off
- Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)
- Company Paid Life insurance
- 403b Retirement Plan with 3% match
Job Summary
Full Time
Business Services
$40k-50k (estimate)
03/29/2024
05/27/2024
caringplace.org
Pompano Beach, FL
<25
Business Services
Related Companies
The job skills required for Guest Services Assistant include Organizational Skills, Transportation, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Services Assistant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Services Assistant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Services Assistant positions, which can be used as a reference in future career path planning. As a Guest Services Assistant, it can be promoted into senior positions as an Administrative Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Services Assistant. You can explore the career advancement for a Guest Services Assistant below and select your interested title to get hiring information.
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