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Description
Are you a Customer Service Specialist who wants to work for a thriving company where you can grow, be recognized and be rewarded for your work?
Rowell’s Services is looking for a Customer Service Specialist who:
- Can work flexible/rotating hours between 7am and 6pm.
- Can provide superior customer service.
- Will answer inbound calls with confidence.
- Contributes positively to an upbeat work environment.
- Can communicate efficiently and effectively.
- Is computer literate/tech savvy.
- Can adapt to changes in priority quickly and is able to multitask well.
- Is able to work with little or no supervision.
- Is organized and can think two steps ahead.
- Has a willingness to learn and is a team player!
What’s so different at Rowell’s compared to everywhere else?
Our target is simple: we want to become the best place to work for superstar employees who are looking for an amazing, long-term career.
Here are just a few of the reasons that our team members LOVE working here:
Are you a fit for Rowell’s?
We want to be the last place you’ll ever work… because once you work with us, you’ll never want to find another job again. We are a career, not a pit-stop on the way. If you’re a hard-working professional with something to prove and a passion to be the very best then you might be a fit for us…
Along with the job-specific qualifications above, here are the qualities we’re looking for in our perfect candidate:
- You work hard
- You love working with a team
- You can diagnose a problem and make recommendations to fix it
- You love to serve others
- You love to challenge yourself and you want to learn, and even be cross-trained
- You understand the importance of serving others (your team members and our customers)
- You understand and are willing to follow our core values:
* Safety First For Our Family and Theirs – Think Twice, Act Once
* Delivering WOW Through Service – Exceeding Every Customer’s Expectations
* Demonstrate Highest Level of Integrity – Doing the Right Thing Even When No One is Watching
* Great Place to Work – All for One and One for All
As an equal opportunity employer, candidates will receive consideration without discrimination against race, creed, color, sex, national origin, handicap status or veteran status. *We hire veterans!*
Full Time
$39k-48k (estimate)
06/23/2023
05/18/2024
The job skills required for Customer Service Specialist include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
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Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
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Customer agents talk to customers on behalf of businesses and companies.
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They help customers with their queries and complaints.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
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Communicate as efficiently as possible.
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Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
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6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
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Step 3: View the best colleges and universities for Customer Service Specialist.