Customer Service – Account Manager Join a well-established global leader as a Customer Service – Account Manager! Our Rochester, NH client needs an energetic, self-motivated professional with planning experience to provide comprehensive sales support to key customer accounts. This is an excellent full-time role in a fast-paced environment. Responsibilities of the Customer Service – Account Manager

• Communicate with customers via phone, fax, EDI, and email
• Help prepare cost estimates, quotes, and proposals
• Process orders and enter/update data into ERP system
• Review purchase orders
• Schedule, expedite, and coordinate delivery and movement of materials
• Coordinate with production and shipping to schedule and expedite orders as needed
• Help resolve customer issues
• Support sales team
• Perform additional tasks and projects as required

Qualifications of the Customer Service – Account Manager

• Bachelor’s degree in business, management, or other related discipline preferred; equivalent professional experience accepted
• Experience in production control planning in an ERP environment
• Flexibility and adaptability to changing priorities and assignments
• Solid written and verbal communication skills
• Strong organizational and information analysis skills
• Ability to maintain confidentiality

Please share your resume in confidence for this Customer Service – Account Manager opportunity offering $20-$25/hour, DOE. We look forward to hearing from you!To apply, please email your resume to seacoast@leddygroup.com, call (603) 749-4810 ext. 4, or apply online at www.leddygroup.com.IND52Veterans and military spouses are encouraged to apply.About Leddy GroupWe are a privately owned, regional staffing company serving northern New England since 1994. We are real people helping real people find meaningful employment through our specialties: Accounting & Finance, Administrative & Customer Service, Engineering, HR, Industrial and Skilled Manufacturing.