We are hiring a Desktop Support Administrator for our Islandia, NY office. This is an in-office position with the possibility to rotate in/out of the office with other help desk staff once skills reach a certain point. This is a great opportunity to work on a wide range of systems and processes for a national mid-sized environmental consulting firm.
Position Requirements

• Must be customer service oriented
• Excellent communication skills
• Computer savvy with familiarity of hardware setup and software installations

Preferred

• IT technical school program
• Working knowledge of Windows operating systems
• Working knowledge of PowerShell
• Experience with computer imaging software

Essential Duties

• Serve as the first point of contact for employees seeking technical assistance
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Create and manage users
• Setup laptops
• Support end users with application issues, software installations, etc.
• Complete cybersecurity related tasks
• Provide first level support for phones

Roux is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

Job Type: Full-time