2 Customer Experience Representative Jobs in Sisters, OR
Sorry! This job is no longer available. Please explore similar jobs listed on the left.
Roth Home is Hiring a Customer Experience Representative Near Sisters, OR
The Customer Experience Representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.
What Your Day-to-Day Looks Like:
- Answer a high volume of incoming calls
- Convert incoming customer calls into booked service appointments
- Develop and deliver call scripts with an authentic cadence; be clear, compelling and personable
- Respond to customer requests, resolving issues and promoting the brand
- Be professional and establish customer rapport, encouraging repeat business
- Participate in training to boost booked calls and practice outbound calling
- Adhere to the company’s plan for resolving customer complaints quickly and favorably
- Maintain and update customer accounts with complete and accurate information
Proficiency with MS Office products. Preferred 2 years’ experience in customer service with high call volume. Bilingual in English/Spanish is a plus.What’s In It For you:
Reinventing an industry takes work, and we aim to recognize and promote the wellbeing of our people professionally, financially, physically and mentally. Joining the Roth family gives you the opportunity to grow and develop your skills surrounded by committed, talented, and enthusiastic coworkers. In addition to all the coffee your heart desires, joining Roth means…
- You'll join a growing company that has loyal customers, devoted employees, an ambitious roadmap, and industry leading products and technology.
- Being part of a great team with solid infrastructure in place.
- You get an opportunity to win, drive change and be in an environment that will focus on your success.
- Competitive wages, bonuses, and incentives
- 100% paid Health, Dental, Vision, and life insurance benefits
- 401K Retirement matching
- 6 Paid Holidays
- Paid Time Off
- Opportunities for Advancement
- An environment you can enjoy! Company breakfasts, monthly promotions, adidas and Columbia Sportswear employee store passes, a team you can trust and managers who care. All which lead to giving you more than just another place to work.
What started as a small heating and cooling shop has grown into one of the largest home services fleets in Oregon. And while we are proud of our growth, we’ve made sure to keep our small-business feel in the community. Today, we provide comprehensive residential home services including Heating, Cooling, Plumbing, Electrical and Drain Services. We are proud to employ a diverse staff of men and women with varying levels of experience, all of whom add to our positive company culture.
Though we always put the customer first, we know our success wouldn't be possible without our staff. People often come to us looking for work, they stay with us because they find a fulfilling career, room for growth, and opportunities to excel all while having fun at the same time. We know it’s hiring the right people, for the right position, that will help us serve our community for another 50 years!
Job Summary
Full Time
$36k-44k (estimate)
07/05/2023
05/08/2024
The job skills required for Customer Experience Representative include Customer Service, Life Insurance, Promotion, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.
Similar Jobs
Popular Articles
