Job Title: Service Manager at Roof Technology Partners - Join Our Dynamic Team!

Are you a skilled leader with a passion for delivering exceptional service in the roofing industry? We are seeking a dedicated Service Manager to oversee our Service Department and drive operational excellence.

As the Service Manager, you will be responsible for controlling the flow of work in and out of the Service Department, ensuring all projects meet customer expectations while maintaining profitability and quality standards. You will play a key role in enhancing our department's reputation in the community and leading a team of service professionals to success.

Key Responsibilities:

- Directing department activities and ensuring the profitable operation of the Service Department

- Compliance with health and safety regulations and policies

- Accurate estimation of work orders and timely completion of repair projects

- Handling customer service issues and resolving complaints effectively

- Training and motivating departmental employees to deliver high-quality service

- Collaborating with internal departments to provide technical information and support

Qualifications:

- High school diploma required; technical school certification or relevant experience preferred

- Minimum of two years of experience in commercial roofing service and repair

- Strong diagnostic skills and familiarity with roofing equipment and industry trends

- Ability to communicate effectively with customers and employees

- Physical ability to perform hands-on work and supervise in various conditions

- Proficiency in business math calculations and basic computer skills

- Experience with CRM database(s)

Join our team and make a difference in the roofing industry! If you are a proactive, results-driven individual with a passion for service excellence, we want to hear from you. Apply now to become a vital part of our team and take your career to new heights.

Job Type: Full-time

Pay: $84,971.00 - $94,793.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Day range:

• Monday to Friday

Shift:

• Day shift

Work Location: In person