2 Field Service and Installation Manager Jobs in Hawthorne, NY

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Field Service and Installation Manager

Ronco

Hawthorne, NY | Full Time

$128k-162k (estimate)

11 Months Ago

Commercial Installation Technician NYC

Defenders

Hawthorne, NY | Full Time

$60k-78k (estimate)

1 Week Ago

Field Service and Installation Manager

Ronco Hawthorne, NY

$128k-162k (estimate)

Full Time | Specialty Trade in Construction 11 Months Ago

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Ronco is Hiring a Field Service and Installation Manager Near Hawthorne, NY

Are you an expert in technical service? Do you enjoy coaching and leading teams? What if you could make a difference by connecting people to something bigger than themselves and providing solutions that help them in their most critical time of need? Are you seeking an exceptional opportunity with a dynamic company? If so, we may have the perfect job for you.

Ronco is seeking a Field Service and Installation Manager responsible for managing the local branch's field service and installation activities.
Job Duties:

Manages a team of Technicians who are responsible for installing, servicing, and maintaining low voltage, critical communications, and audiovisual systems
Coordinate workforce with Project Management to ensure adequate technical resources are available to satisfy project scheduling requirements
Manage all daily activities of assigned resources to ensure clients receive effective and timely resolution of all issues in compliance with the Service Level Agreement requirements
Maintain service agreements and coordinate associated preventative maintenance, test protocols, and system upgrades
Provide direction in complex problem-solving situations and participate in direct interaction with technical resources when required
Proactively manage communications about technical support, operations, changes, outages, and issues in a timely and professional manner
Collaborate with internal resources to facilitate the professional development and growth of the team

Requirements for Success:

Associate degree or equivalent work experience
Minimum of 2 years of technical experience
Leadership or management experience is preferred
Excellent communication skills, both written and verbal
Professional, reliable, highly organized, and punctual
Advanced knowledge of products, systems, and technologies utilized by the Company is a plus
Exhibit a high degree of initiative and resourcefulness in ensuring the successful completion of assigned duties
Demonstrate a sense of urgency and responsive attitude when escalating issues requiring immediate attention
Proven Customer Service Skills and willingness to deliver top-notch service to both external and internal customers
Ability to handle stressful situations and to show the initiative and perseverance to make the decisions that lead to acceptable solutions for our customers
Effectively prioritize tasks and meet established deadlines
Must be a responsible, self-motivated, self-starter, personable and well-organized
Willingness to obtain and maintain company-sponsored credentials and certifications
Maintain a clean driving record

Why Choose Us:

In return for your commitment and valuable contributions to the Company, Ronco offers a friendly working atmosphere, competitive compensation, and benefits (Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, 401k, nine paid Holidays, Sick Pay, and Paid Time Off), on the job training, and opportunities for promotion.

Not to brag, but our team rocks! With an average employee tenure of 13 years, our experience authenticates our capabilities. Our people make us who we are, and we enable people to do great things. So, are you ready to take the next meaningful step in your career? Apply today!

The expected salary for this position ranges from $90,000.00 to $120,000.00 per year.

Equal Opportunity/Affirmative Action Employer
Ronco is a drug-free workplace. Employment is subject to passing a drug test.

As part of Ronco's commitment to the health and safety of our employees and their families, this position requires you to be fully vaccinated against COVID-19. Accommodations or exceptions may be requested for medical or religious reasons.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Specialty Trade in Construction

SALARY

$128k-162k (estimate)

POST DATE

06/25/2023

EXPIRATION DATE

05/05/2024

WEBSITE

ronco.net

HEADQUARTERS

DEERFIELD BEACH, FL

SIZE

200 - 500

FOUNDED

1965

CEO

SUE GUERRA

REVENUE

$50M - $200M

INDUSTRY

Specialty Trade in Construction

Related Companies

About Ronco

Determined to leave the world a better place than we found it, we are your local partners in integrated communications technology for telephony, healthcare, education safety, audiovisual, and federal applications. As an extension of your team, we will custom-build a solution that best fits your needs, while offering on-going support and education opportunities for the ultimate return on your technological investment. Founded in 1965, we are a third-generation family-owned and operated organization headquartered in Buffalo, NY, with multiple locations operating along the East Coast.