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Guest Service Agent
$25k-33k (estimate)
Part Time 2 Weeks Ago
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Ronald McDonald House Charities of Temple Texas is Hiring a Guest Service Agent Near Temple, TX

About us

Ronald McDonald House Charities of Temple, TX is a home away from home for families with children who are being treated at local hospitals. We are currently looking to fill a part-time weekend manager position.

Position includes active evening coverage of the House from Friday evening through Sunday evenings.

The weekend manager is responsible for the safety and smooth operation of the Ronald McDonald House of Temple during non-business hours. The weekend manager reports to the Director of House Operations and / or Executive Director.

Position requires valid driver’s license, background screening, excellent interpersonal and organizational skills, and proficient computer skills, i.e., Microsoft Office programs.

Guest Admissions and Relations

  • Processing guest rereferrals, including conducting background checks, confirming reservations, and updating admissions waiting list.
  • Process guest check-ins and check-outs.
  • Assist families with needs, questions, and other special situations, with a warm, friendly attitude and while providing a safe and comfortable atmosphere.
  • Provide daily activity reports to the Director of House Operations, Executive Director, and other relevant staff.
  • Communicate and enforce House Rules and Guidelines.
  • Provide transportation to and from Hospitals for families.

Other House Operations

  • Welcome outside groups and conduct tours.
  • Perform and/or supervise evening House activities of outside groups and volunteers.
  • Supervise community service volunteers on premises.
  • Accept, record, and process donations per donation policy.
  • May be required to clean rooms for new guests should the House be at or near full capacity.
  • Keep kitchens stocked, supplied and clean for families.
  • Make two to three inspection rounds per shift, checking for water leaks, damage to building, and potential maintenance issues.
  • Report to Director of House Operations any maintenance or repair issues, supply needs, and any abnormal incidents that arose during your shift.

This job is ideal for someone who is: dependable – more reliable than spontaneous; people-oriented – enjoys interacting with people and working on group projects; and adaptable / flexible.

Job Type: Part-time

Pay: $12.66 - $13.51 per hour

Expected hours: 31 per week

Schedule:

  • 10 hour shift
  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Morning shift
  • Night shift
  • Overnight shift

Work setting:

  • In-person

Work Location: In person

Job Summary

JOB TYPE

Part Time

SALARY

$25k-33k (estimate)

POST DATE

04/18/2024

EXPIRATION DATE

08/15/2024

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The job skills required for Guest Service Agent include Microsoft Office, Transportation, Organizational Skills, Background Check, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Agent job description and responsibilities

Reservations at restaurants or entertainment venues may be made the guest service agent.

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When customers check out, part of a service agent’s job entails totaling their bills.

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Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.

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When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.

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The agent tabulates the room rate and any telephone or room service charges added during the stay.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Agent jobs

Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.

01/26/2022: Sarasota, FL

The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

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Hotel guest agents spend much of their time arranging for services hotel quests request or need.

02/14/2022: Des Moines, IA

Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.

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Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.

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Step 3: View the best colleges and universities for Guest Service Agent.

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