Overview:

Fast paced dental office looking for front office employee to join our great team.

Duties:

Front office tasks will be divided among front office staff as a collaborative effort and will be determined based on workload, skillset, and availability. The job responsibilities below, therefore, are very much subject to change based on the candidate.

Financial Responsibilities:

- Reconcile accounts in QuickBooks

- Track and monitor accounts payable and receivable

- Monitor outstanding and rejected insurance claims

Human Resource Responsibilities:

- Review employee PTO requests

- Mediate and monitor employee conflicts when necessary and make recommendations to owner when corrective action is required

- Assist owner in hiring/termination/review processes as needed

Patient Management:

- Ensure smooth patient check-in and check-out processes

- Coordinate with clinical staff to facilitate patient flow

- Handle patient service concerns and resolve issues promptly

Miscellaneous Responsibilities

- Operate and update social media accounts

- Develop a plan for new patient growth

Requirements:

- Proven experience in dental administrative support or related field
- Familiarity with electronic dental systems like Dentrix, Curve, or similar
- Strong knowledge of medical receptionist duties and patient service best practices
- Understanding of HIPAA regulations and compliance requirements
- Excellent organizational and multitasking abilities
- Effective communication skills to interact with patients and staff

If you are a detail-oriented individual with a passion for providing exceptional patient care in a fast-paced environment, we encourage you to apply for a position in our front office.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 32 – 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift

Work Location: In person