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Welcome to Roggi's Automotive Repair, your premier destination for top-notch car care. Whether your vehicle needs routine maintenance or major repairs, our expert team is here to ensure your ride stays running smoothly.
At Roggi's, we specialize in providing comprehensive automotive services, including engine diagnostics, brake repairs, suspension maintenance, and more. With state-of-the-art equipment and skilled technicians, we guarantee precision and efficiency in every job we undertake.
Experience peace of mind knowing that your vehicle is in capable hands. We prioritize transparency and integrity, providing honest assessments and fair pricing for all our services.
Don't let car troubles slow you down. Trust Roggi's Automotive Repair to keep you on the road safely and reliably. Visit us today and discover the difference firsthand!
Job Summary:
We are seeking a highly motivated and experienced Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. Your primary goal will be to assist customers with their vehicle maintenance needs and provide accurate estimates for repairs.
Responsibilities:
- Greet customers and listen to their concerns regarding their vehicles
- Perform vehicle walk-arounds to assess maintenance and repair needs
- Provide accurate estimates for automotive repairs and services
- Schedule appointments and communicate with customers regarding service updates
- Coordinate with technicians to ensure timely completion of repairs
- Maintain detailed records of customer interactions and service history
- Assist with automotive sales by recommending additional services or products
- Address customer inquiries and resolve any issues or complaints in a professional manner
- Stay up-to-date on automotive industry trends and advancements
Experience:
- Previous experience in a dealership or automotive service environment is preferred
- Strong knowledge of vehicle maintenance, tire service, and automotive diagnostics
- Familiarity with auto estimating and service management software is a plus
- Excellent customer service skills with the ability to build rapport with customers
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and strong problem-solving abilities
- Knowledge of auto repair is a bonus
Join our team as a Service Advisor and enjoy competitive compensation, ongoing training opportunities, and a supportive work environment. Take the next step in your automotive career by applying today!
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
Consumer Services
$53k-67k (estimate)
03/24/2024
07/20/2024
roggisauto.com
HARTFORD, CT
25 - 50
Private
WAYNE ROGGI
$5M - $10M
Consumer Services
The following is the career advancement route for Automotive Service Advisor positions, which can be used as a reference in future career path planning. As an Automotive Service Advisor, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Automotive Service Advisor. You can explore the career advancement for an Automotive Service Advisor below and select your interested title to get hiring information.