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Your exciting new role is waiting for you at Rocky Mountaineer. Our world-renowned luxury train travels from Denver through Glenwood Springs to Moab, Utah.
Salary is $21.00 an Hour. In lieu of vacation time, you will be paid an additional 4% of hours worked on each paycheck. This position schedules you for Part-time, less than 30 hours in a week. Additional evening shifts maybe available.
Joining our Moab Station team at Rocky Mountaineer means surrounding yourself with great people, achieving extraordinary outcomes and making life changing experiences not only for our guests but each other.
Join Our Team.
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Rocky Mountaineer (RM) is the world’s largest privately-owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes.
The Lead Guest Experience Specialist (Lead GES) reports to the Station Management Team.
This position is responsible for providing excellence in guest satisfaction through direct service to guests at the assigned destination. The Lead GES is a problem-solving champion, empowered to make decisions on behalf of the company. Additionally, the Lead GES supports the Station Management Team in executing Ground Operations and will provide leadership and operational coverage in the absence of station management as required. As such, the Lead GES will learn and be involved in all aspects of station operations including training and coaching.
This position is deemed Safety Alert since regular access to an active railway area is required. The Lead GES is part of the Destinations Ground Operations (DGO) team responsible for the health and safety of colleagues, guests, the public, property, and the environment.
Key Areas of Accountability
Guest Experience
Leadership and Engagement
Safety and Security
Qualifications
Education/Certifications/Knowledge
Experience
Skills
Work Environment/Physical Requirement
Salary
Eligible Benefits
All team members regularly working less than 30 hours per week will be eligible for these benefits:
COVID-19 Vaccination
Rocky Mountaineer (RM) is committed to the safety and health of our team members through providing a safe working environment.
Therefore, all individuals who will start working with RM on March 7, 2022, onwards, will be required to present proof of vaccination confirming they are fully vaccinated against COVID-19 prior to beginning their employment. An individual is fully vaccinated 14 days after receiving their second dose of a two-dose COVID-19 vaccine series or their first dose of a one-dose approved vaccine by the FDA, including under an EUA, or, if vaccinated outside the United States, by the WHO.
Note: Reasonable accommodations will be considered if they comply with the medical, religious, or other exemptions permitted by applicable federal, state, and local law.
Rocky Mountaineer is an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members
Job Type: Part-time
Salary: $21.00 per hour
Part Time
$52k-77k (estimate)
04/06/2023
06/02/2024
rockymountaineer.com
Detroit, ME
100 - 200