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Rocky Mountaineer (RM) is the world’s largest privately-owned luxury passenger rail service. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes.
The Guest Experience Specialist (GES) reports to the Station Management team.
This position is responsible for providing excellence in guest satisfaction through direct service to guests at the assigned destination. The GES is a problem-solving champion, empowered to make decisions on behalf of the company.
This position is deemed Safety Alert since regular access to an active railway area is required. The GES is part of the Destinations Guest Operations (DGO) team, responsible for the health and safety of colleagues, guests, the public, property, and the environment.
Key Areas of Accountability
Guest Experience
Safety and Security
Qualifications
Education/Certifications/Knowledge
Experience
Skills
Work Environment/Physical Requirement
Salary
Eligible Benefits (PART-TIME)
All team members regularly working less than 30 hours per week will be eligible for these benegits:
Rocky Mountaineer is an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Part Time
$32k-42k (estimate)
02/18/2023
05/17/2024
rockymountaineer.com
Detroit, ME
100 - 200