11 Customer Service/Call Center Representative Jobs in Lone Tree, CO
Rocky Mountain Law Enforcement Federal Credit Union is Hiring a Customer Service/Call Center Representative Near Lone Tree, CO
This position offers room to grow and advance. The Credit Union's policy is to promote from within. In addition to a competitive salary, the Credit Union offers a comprehensive health benefits package, a generous PTO plan, and eligibility for participation in the 401K plan.
- Assists members who call or chat in with questions and account information.
- Preforms some banking transactions, provides information on services and products, and provides resolution to problems or issues.
- Must be professional, courteous, and helpful at all times during phone calls and chats.
- The position will include knowledge of the full range of products and services offered by Rocky Mountain Law Enforcement Federal Credit Union.
- Process a variety of operational transactions for new and existing members including but not limited to new member account openings, the opening of additional accounts/products, cross-selling, check cashing, withdrawals, deposits, and loan payments.
- Excellent Customer Service is extremely important in this position. This person must provide an unparalleled member experience over the phone and in person. Needs to be able to identify when the member needs more specific information regarding loan products and services.
- Provide courteous, friendly, timely, and professional service to all members and employees in an accurate manner.
- Maintains a professional appearance and work environment.
- Supports and participates in all internal and external educational opportunities.
- Comply with all published directives and expectations in the RMLEFCU Employee Handbook.
- Demonstrates effective and diplomatic oral and written communications skills.
- Support all corporate goals and objectives.
- Previous experience in a call center or banking environment is preferred.
- A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
Job Summary
Full Time
Banking
$32k-40k (estimate)
03/13/2023
06/08/2024
rmlefcu.org
LONE TREE, CO
25 - 50
1938
COURTNEY COLLINS
$5M - $10M
Banking
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About Rocky Mountain Law Enforcement Federal Credit Union
Originally founded by the Denver Police Department, RMLEFCU has proudly served law enforcement professionals and their families since 1938. Over the years, we have grown to include a membership of more than 10,000 members and assets in excess of $145 million. RMLEFCU is regulated by the National Credit Union Administration (NCUA) and is insured by the National Credit Union Share Insurance Fund (NCUSIF). We currently have three branches: Main Branch: 700 West 39th Avenue, Denver, CO 80216 Aurora: 992 Potomac Circle, Aurora, CO 80016 Lone Tree: 10025 Park Meadows Drive, Lone Tree, CO 80124
The job skills required for Customer Service/Call Center Representative include Customer Service, Call Center, Products and Services, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service/Call Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service/Call Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service/Call Center Representative positions, which can be used as a reference in future career path planning. As a Customer Service/Call Center Representative, it can be promoted into senior positions as a Contact Center Representative II - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service/Call Center Representative. You can explore the career advancement for a Customer Service/Call Center Representative below and select your interested title to get hiring information.
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