Job description

We are looking for a Medical Front Office Receptionist with at least 1-2 years' experience in a medical setting to help with the daily front desk operations of the company. This position will be at our Aurora Hospital location. The ideal candidate will be a hard-working reliable professional who is able to undertake a variety of front office tasks outlined below.

Responsibilities

• Greet patients when they arrive in the office and checks them in for their appointments
• Request patients complete new-patient paperwork and copy ID and insurance cards
• Working in an EMR and Scheduling Software program: Collects co-pays, posts payments, and open/close batches daily and prepares bank deposit slips (cash & check). Provide Billing Manager with copy of daily payment log, month and balance reports.
• Handle phone calls and route calls to the appropriate departments.
• Sort and distribute communications in a timely manner
• Sorting and distributing mail, when necessary
• Handle referrals from referring physician’s offices and processes them accordingly
• Prints / Prepares daily clinic schedules
• Daily confirmation calls
• Create and update records ensuring accuracy and validity of information
• Monitor level of supplies and handle shortages
• Ensure compliance with established policies
• Maintain productive relationships with physicians, patients and colleagues

Skills

• Experience in a front-office medical setting working with in an Electronic Medical Record software system (EMR)
• Knowledge of HIPAA and privacy policies
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in medical practice scheduling software and triage of telephones.
• Flexibility to be located at and travel between clinic locations if needed.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Infectious Disease

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Please provide 2-3 dates/times you are available for a screening call/interivew

Education:

• High school or equivalent (Preferred)

Experience:

• Medical receptionist: 1 year (Required)
• EMR systems: 1 year (Required)

Work Location: In person