Seeking a dependable and experienced Medical Office Receptionist/ Front Office Supervisor to join our busy specialty dermatology practice/family. The ideal candidate has strong customer service and communication skills, demonstrates initiative, is detail-oriented, and a team player. The front desk staff helps accomplish our mission statement of providing outstanding care by providing clear, complete information when scheduling appointments and facilitating patients well being, ease and comfort when patients are in the office.

Essential Responsibilities:

• Greeting patients, answering a high volume of telephone calls, appropriately triage patient needs, and scheduling patient appointments.
• Checking in patients, verifying insurance coverage, and taking payments.
• General billing/coding knowledge.
• Scanning and sorting medical documents, facilitating management of patient records and referrals.
• Assisting with product sales, ordering supplies, and data entry.
• Perform basic errands for the office.
• Maintain the flow and functionality of the front desk.

Experience & Education:

• High School Diploma or GED.

Skills/Experience:

• Ability to multitask and communicate with individuals of all backgrounds.
• Previous customer service experience (Preferred).
• Excellent telephone etiquette.
• Previous Medical Receptionist experience (Preferred).
• Experience with medical scheduling systems (Preferred).

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 10 hour shift

Application Question(s):

• How many years of managerial experience do you have?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person