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Join the Rockler Woodworking Family!
Come work for an industry leader! Rockler Companies, Inc. is a growing national retail, direct mail and publishing organization with retail stores across the U.S. We are one of the largest online resources for woodworkers, and we work tirelessly to bring the industry's most innovative products, thinking and education to our customers. Learn more about our company at www.rockler.com
A Store Manager is responsible for establishing and maintaining Customer Services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through sales, merchandise, inventory, expense control, human resources management, and managing operating costs and shrinkage.
Duties:
Recruit and train high-quality candidates. Assess Associate performance on a regular basis. Actively manage Associate performance issues in partnership with Regional Manager and HR.
Implement and maintain customer service standards to ensure that each customer receives outstanding service by providing a guest friendly environment which includes greeting and acknowledging every customer and offering complete product knowledge. Special emphasis should be placed on the "Total solution" which means that any related products/ services the customer might need for the project should be shown.
Actively monitor and improve Store performance; manage Store Metrics and develop, implement, and execute improvement activities.
Manage store budget, monitor P L. Control expenses, payroll and shrink to optimize store profitability.Ensure appropriate merchandise stock levels of assortments in all departments, ensure selling floor is adequately stocked; maintain inventory levels within budgeted guidelines.
Develop and execute local marketing events (classes, demos, etc.) and events attracting new customers to meet sales objectives. Drive Store success in execution of company-sanctioned marketing events. Analyze events for success factors contributing to store profitability.Qualifications:
B.S. degree or equivalent experience in Business Administration or related field desirable.Prior supervisory/leadership experience is strongly preferred.1 to 3 years previous retail sales experience, preferably with a similar product line.Excellent written/verbal communication skillsKnowledge of woodworking supplies and hand/power woodworking tools preferred.Ability to motivate subordinates for top performance.Must be able to stand for long periods of time, personally lift up to 50 lbs on a regular basis and participate in team lifting up to 400 lbs.
Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Full Time
Wholesale
$62k-96k (estimate)
03/21/2024
05/08/2024
rockler.com
PASADENA, CA
200 - 500
1954
Private
BUD CLOSE
$50M - $200M
Wholesale
Rockler is an online marketplace that supplies woodworking tools, plans, finishing and hardware products in the United States.
The job skills required for Store Manager - Charlotte, NC include Customer Service, Leadership, Expense Control, etc. Having related job skills and expertise will give you an advantage when applying to be a Store Manager - Charlotte, NC. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Store Manager - Charlotte, NC. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Store Manager job description and responsibilities
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A store manager takes responsibility for managing the day-to-day operations and employees at a retail store.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Store Manager jobs
Ability to connect with the customer.
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Don’t fall for advertising gimmicks.
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Job adverts call for good English skills.
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Maintain the sales environment of the store.
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Maintaining records related to the staff’s salary and leaves.
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Step 3: View the best colleges and universities for Store Manager.