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Rockford Center
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RECEPTIONIST
$35k-45k (estimate)
Full Time 0 Months Ago
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Rockford Center is Hiring a RECEPTIONIST Near Newark, DE

Responsibilities:
RECEPTIONIST - ADMISSIONS OPPORTUNITY!
This opportunity is Part time in our Admissions department and offers an evening shift Wednesday- Friday.
Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.
Visit us online: https://rockfordcenter.com/

POSITION SUMMARY:
Ensures the communication and customer service operation of the hospital is provided timely and effectively at all times and provides professional customer relations to a patient population of ages 5-65 . Monitors video, fire and smoke detector equipment at the front desk and notifies the appropriate on-call personnel in the event of an incident or emergency. Acts as answering service for MPG directors and other staff according to written procedures. Answers questions and gives information in person or over the telephone, based on knowledge of the hospital and regulations. Presents a good first impression to persons entering the hospital. Internally, the incumbent will interface with hospital management and staff. Externally, the incumbent will interface with all visitors and the general public.

CORE COMPETENCIES:
  • Knowledge of all disaster, fire and internal emergency plans and procedures.
  • Maintains confidentiality procedures for all patients, visitors and vendors to the hospital.
  • Demonstrates the security procedures by screening and directing visitor, patients and vendors as they enter the building.
  • Ability to communicate effectively, both orally and in writing.
  • Demonstrates the ability to screen and direct incoming calls as well as act as a message center.
  • Demonstrates the hospital’s customer services standard.
  • Knowledge of the transportation options to and from the hospital; Ability to give directions.
KEY ACCOUNTABILITIES/DUTIES:
  • Operates telephone to relay incoming, outgoing, interoffice, and message center calls.
  • Facilitates the implementation of security procedures by screening and directing visitors and patients as they enter the building.
  • Ensures the safety of patients, staff, and visitors in the event of an incident or emergency.
  • Acts as information clerk.
  • Performs responsible clerical tasks under general supervision using knowledge of office procedures and hospital regulations.
  • Maintains on-call lists for Administration, Doctors, PRN Pool, Pharmacy, Maintenance and others as necessary.
  • Contacts Fire and Police Departments as dictated by policy.
  • Monitors the van lending policy for Purchasing Department by maintaining signing in and out badges for van key.
  • Makes visitors feel comfortable and assures that they will receive immediated attention from the appropriate person.
  • Sells meal tickets and accounts for funds.
  • Maintain confidentially procedures for vendors and visitor.
  • Trains other personnel in performing relief telephone functions.
  • Receives and releases interoffice delivery and Federal Express packages.
  • Performs all other duties as assigned.
BENEFITS INCLUDE:
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300 Subsidiaries!
  • Tuition Assistance
ABOUT UHS & ROCKFORD CENTER:
One of the Nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Qualifications:
JOB REQUIREMENTS:
  • High school graduate or equivalent education experience.
  • Two years general office experience
  • Behavioral Health Experience preferred
  • Triage experience preferred
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice:
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-45k (estimate)

POST DATE

05/03/2023

EXPIRATION DATE

06/08/2024

WEBSITE

rockfordcenter.com

HEADQUARTERS

Newark, DE

SIZE

<25

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The following is the career advancement route for RECEPTIONIST positions, which can be used as a reference in future career path planning. As a RECEPTIONIST, it can be promoted into senior positions as a Receptionist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary RECEPTIONIST. You can explore the career advancement for a RECEPTIONIST below and select your interested title to get hiring information.

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