Summary

Provides management and administrative support to the practice. Works closely with the Physician Practice Management leadership team to streamline workflows, manage operational budgets and oversee daily operations within the practices . The primary responsibility is to plan, coordinate, direct and supervise various elements of the practice to include, but not limited to financial, operational, and personnel management within the policies of St. Lawrence Health and Physician Practice Management. Upholds patient rights in all settings. Provides leadership for staff; exhibits leadership core competencies; provides superior customer service; communicates and models the mission and values of the system. ​

STATUS: Full Time

LOCATION: Canton Potsdam Hospital

DEPARTMENT: Physician Practice Management

SCHEDULE: 7.5 Hour Days

Attributes

• Required: Bachelor's degree in Healthcare Management, Business, or other relevant area.

• Required: Ability to float to multiple areas between Potsdam, Canton and Massena.

• Preferred: Bachelor's degree and five years’ prior experience in a healthcare environment.

• 3-5 years practice management in a healthcare setting; strong human resources management/administrative background; knowledge of financial systems and analysis, computer systems and applications. Skilled in personnel management, organizing, planning, exercising initiative, judgment, problem-solving, decision-making, development and maintaining effective relationships with providers, clinical and clerical staff, patients and the public. Effective verbal and written communication skills. Knowledge in electronic health record implementation and usage
  Complexity of Work: High level of knowledge of healthcare and business operations is essential. Ability to function independently within scope of practice, utilizing sound professional judgment and specialized business knowledge in the exercise of organization leadership; ability to effectively participate in and support project teams of multispecialty professionals to achieve business results.

RESPONSIBILITIES

• Daily oversight. Manage daily operations and financial control of assigned practice, including demographic information, coding, charges, statistical information, and month-end data; prepare annual budget and action plans, while monitoring monthly financial reports

• Collaboration. Work with Human Resources to assist with recruitment, hiring, mentoring and termination of non-physician staff

• Patient Satisfaction. Solicit and respond to patient feedback to improve service and processes that will enhance the patient experience

• Staff Management. Oversee and evaluate the performance of staff, as well as review and approve time sheets and other payroll materials

• Compliance. Assure compliance with all required policies, procedures, standards and regulations (dept., county, state and federal)

PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

PAY RANGE: $82,000.00 - $113,000.00