HOW WE CARE FOR YOU:

At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community.

• Pension Plan
• Retirement Plan
• Comprehensive Benefits Package
• Tuition Reimbursement
• Benefits Effective Date of Hire

SUMMARY

The position's responsibilities include, but are not limited to building, testing and maintaining Soft instrumentation interfaces, reference laboratory interfaces, and Soft modules. Coordinates, tests, and maintains Soft system upgrades. Is responsible for administrating and troubleshooting Soft LIS. Works on projects as needed. Participates in a rotating 24/7 by 365 on-call schedule.

STATUS: Full time

LOCATION: Riedman Campus

DEPARTMENT: Information Technology

SCHEDULE: Monday - Friday

ATTRIBUTES

• Ability to demonstrate and establish good working relationships

• Strong planning skills and excellent verbal and written communication skills sufficient to work effectively and collaboratively with diverse workforce and staff of varying technical expertise.

• Proficient with a lab systems

• Proficient in MS Office

• Excellent customer service skills

• Ability to present and discuss task, project and status information to management, the department and also to other departments within the organization.

• Ability to work on multiple complex projects simultaneously.

RESPONSIBILITIES

• Working with the Soft Laboratory Information System, Haemonetics Safetrace TX Blood Bank System, Sunquest Powerpath System and it's interfacing with instrumentation, outside vendors and third party system information systems.

• Perform daily maintenance on systems. Including updating data dictionaries, reviewing system error logs, maintaining and building reports.

• Monitoring critical system functions such as test orders, reporting, faxing, interfaces, backup notifications and hardware.

• Resolving Service Desk issues as well as direct customer reported issues.

• Special Projects requiring knowledge of the LIS systems. Includes software upgrades and patches to LIS systems.

• Validation of impact to upstream and downstream application changes.

• Validate and test changes in Care Connect and other systems as to the impact on LIS systems.

• Review and test all Software and hardware changes.

PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting.