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Join a leading fintech company that’s democratizing finance for all.
Robinhood was founded on a simple idea : that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information.
Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future.
If you’re invigorated by our mission, values, and drive to change the world we’d love to have you apply.
About the team role
The Crypto Operations team is passionate about delivering an excellent end-customer experience and mitigating firm risk while supporting cutting-edge crypto products.
As a Crypto Operations Specialist on the Account Servicing desk, you’ll serve as a technical product expert and own processes critical to supporting Robinhood’s crypto product and its customers.
You’ll work closely with our Crypto Product and Engineering teams to solve existing issues as well as prep and plan for new product and service launches.
You’ll be expected to troubleshoot complex customer issues and will serve as the Customer Experience team’s point of contact on crypto-related customer inquiries and escalations.
The role is located in the office location(s) listed on this job description which will align with our in-office working environment.
Please connect with your recruiter for more information regarding our in-office philosophy and expectations.
What you’ll do
What you bring
What we offer
Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands.
The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones.
This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Click to learn more about Robinhood’s Benefits.
We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all.
If you’re ready to give 100% in helping us achieve our mission we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting.
At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.
Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees.
We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.
Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights.
To review please review the specific policy applicable to the country where you are applying.
Last updated : 2024-04-28
Full Time
$58k-81k (estimate)
04/29/2024
05/09/2024
legins.net
Tempe, AZ
<25
The job skills required for Operation specialist include Attention to Detail, Team Operations, Verbal Communication, Continuous Improvement, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be an Operation specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operation specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operation specialist positions, which can be used as a reference in future career path planning. As an Operation specialist, it can be promoted into senior positions as a Check Collections Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operation specialist. You can explore the career advancement for an Operation specialist below and select your interested title to get hiring information.