Detailed Work Activities

• Create position vacancy announcements for new job postings and create recruitment folder in NEOGOV.
• Post vacancy announcements on appropriate web sites, send vacancy announcements to appropriate user groups via email, and submit employment ads to designated newspapers as requested.
• Create and maintain position files for all position vacancy announcements.
• Manage the application process in the NEOGOV applicant tracking system, forward applications to the appropriate hiring managers, and respond to all applicants appropriately.
• Provide training for interview chair and interview committees when needed.
• Create new hire packets and assist with new employee orientations.
• Assist in interview committee processes.
• Provide to payroll required documents on all new hires in required time frames.
• Provide new hire information and exit information to key college contacts in required time frames.
• Assist with organizing and planning annual open enrollment for benefits.
• Acts as benefits specialist and assists employees with benefit issues / changes.
• Process background checks.
• Submit monthly report using NC New Hire Reporting System and US Department of Labor according to required compliance guidelines.
• Verify Safe Colleges mandatory training has been completed within the determined time line. Make employee and VP follow up contacts as needed.
• Maintain I-9 and First Point notebooks for current and past employees according to required compliance guidelines.
• Obtain official transcripts from new employees and update Compliance Assist.
• Maintain personnel files for all employees while adhering to confidentiality guidelines and according to the NC Records and Retention and Disposition Schedule.
• Process paperwork associated with employee’s termination of employment.
• Assist with coordinating special events such as Employee Appreciation.
• Assist in keeping Organizational chart updated.
• Plan and coordinate professional development sessions for employees, and conduct sessions as necessary.
• Track annual performance evaluation submissions.
• Assist with maintaining current job descriptions in the RCC portal.
• Perform other duties as assigned by the Director of Human Resources.

Qualifications

An Associate degree in human resources or a business-related program from an accredited institution with a minimum of two years’ work experience in human resources or business-related field or five years’ work experience in human resources or a business-related field with progressively responsible professional experience.

NEOGOV and Colleague Datatel experience is desired.

Knowledge, Skills and Abilities

Word Processing / Data Entry

• Creating, editing, and proofing a variety of documents accurately.
• Preparing minutes of meetings, agendas, lists, etc. from rough copy or dictation.
• Typing envelopes, labels, and forms.
• Using prescribed word processing software packages to prepare form letters.
• Proofreading documents with accuracy.
• Using special features and integration capabilities of the prescribed software packages.
• Entering basic alphanumeric data into a computer database software and verifying it for accuracy.
• Formatting data as directed.
• Creating reports from data, if required.
• Creating business graphics from data, if required.

Information Flow

• Organizing, sorting, filing, and retrieving information and correspondence.
• Handling mass mailings as directed.
• Communicating instructions to various individuals accurately as requested.
• Operating and transcribing voice messages from answering machines and similar voice devices, if needed.

Customer Service

• Greeting visitors, employees, and peers with a pleasant, professional disposition.
• Directing visitors to various offices / facilities located or operated by Robeson Community College.
• Handling customer questions and problems in a timely and courteous manner.
• Handling all correspondence (oral, written, or electronic) with confidentiality.
• Relaying messages of visitors, employees, and peers in an accurate and timely fashion.
• Announcing visitors as appropriate.

Professional / Personal Development

• Participating in community college sponsored or endorsed professional / personal development activities.
• Pursuing professional development course, seminars, and workshops to enrich and / or enhance the quality of support provided.

Last updated : 2024-04-28