Do you believe in Excellent Customer Service? Can you cultivate long term relationships and have a passion for providing customers with assistance for sales and order inquiries?

Roberts Oxygen a leading distributor of industrial, medical, and specialty gases and related equipment has the position for you. We are actively seeking an Inside Sales, Customer Service Representative for our Gaithersburg, MD location.

Are you a Match?

The ideal Inside Sales, Customer Service Representative will have proven skills in providing excellent and effective customer service assisting both external and internal customers. Responsibilities and requirements may include but are not limited to:

• Promptly answer phones in a professional, courteous, and helpful manner.
• Provides excellent customer service through respectful and courteous address of questions regarding services, products, and invoices.
• Efficiently processes customer sales.
• Builds trusted and long term relationships with customers to ensure future sales growth and company profitability.
• Supports Sales staff/management by providing timely and correct customer information, follow up scheduling, and fill in branch coverage.
• Safely maneuvers and loads cylinders or other products to trailers and customer transportation.
• Adheres to all company policies and guidelines as well as safety procedures.
• Immediately and politely responds to all walk-in visitors and customers.
• Committed to high performance through outstanding attendance and overall dependable work habits.
• Attitude and ability to provide excellent customer service.
• 2yrs of insides sales, customer service, or welding experience.
• Basic computer ease, comfort, and fluency or the ability to quickly gain necessary skills.
• Demonstrate basic mathematical aptitude and function.
• Ability to lift 50lbs.
• High school education or equivalent.
• Experience in welding, compressed gases, medical or specialty gases, or industrial or safety related products are a plus.
• Excellent driving record and if selected, ability to pass pre-employment screenings.

What’s in it for you?

At Roberts Oxygen, we offer our Employees a positive, respectful, and customer service oriented work environment with opportunities for training and development, excellent salaries and a comprehensive benefits package.

Be a part of Roberts Oxygen.

Roberts Oxygen is recognized as an exceptional service oriented independent distributor from Pennsylvania to Florida with 57 locations, serving 9 states. Roberts Oxygen is a premier distributor of gases and related equipment. We are proud to provide helpful and effective response to our customers’ needs and concerns while maintaining a strong commitment to providing products and services of the highest quality; striving to build lasting and rewarding relationships with our customers.

Roberts Oxygen is an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Supplemental pay types:

• Bonus opportunities

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person