The Product Manager will oversee the entire lifecycle of public facing digital products from inception to launch, help drive the roadmap of various Digital Operations products, and assist with the vision and strategic direction. This role requires a broad range of skills from market and customer research, designing the product architecture, UI development, UX development, to supply chain planning.Responsibilities- Act as the liaison between consumers and technical teams, communicating consumer needs and translating them into new product features for the team to design and build.- Iterate on information and insights received from end-users from various tools such as analytics tools, user surveys, focus groups, and testing tools that provide feedback on the UI/UX.- Create a vision and strategy and monitor it through completion, providing guidance on ongoing support of the digital product infrastructure including connected systems and integrations.- Work closely with the Project Manager to break down the key roadmap items into phases and assignments.- Create the best customer journey possible by navigating and communicating across teams ranging from operations, marketing, and customer service.- Discover the right solution and implement a digital strategy in order to meet the needs of our customers for our next generation digital experience, prioritizing the solution efforts appropriately, and providing oversight for proper integration.