1 Network Administrator Job in Lewisburg, PA
Robert Half is Hiring a Network Administrator Near Lewisburg, PA
- IT support relating to technical issues involving Microsoft's core business applications, as well as virtual environments built on Azure, Microsoft, and VMware.
- Support services for Microsoft related technologies: Windows Server, Exchange, SQL, SharePoint, etc.
- Implement and support disaster recovery solutions.
- Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
- Remote access solution implementation and support: VPN, Terminal Services, and Azure.
- System documentation to include system reviews and recommendations.
- Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, or agreed outages.
- Improve customer service, perception, and satisfaction.
- Ability to work in a team and communicate effectively.
- Escalate service issues that cannot be completed within agreed service levels.
- Communicate to customers: keeping them informed of progress, notifying them of impending changes, agreed outages, etc.
- Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
- Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.
- Document internal processes and procedures related to duties and responsibilities.
- Responsible for entering time and expenses in ConnectWise as they occur.
- Work through a daily schedule in ConnectWise that has been established through the dispatch process.
- Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.
- Enter all work as service tickets in ConnectWise.
- Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry.
- detail oriented IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP
- Interpersonal skills: such as telephony skills, communication skills, active listening, and customer-care.
- Diagnosis skills of technical issues.
- Ability to multi-task and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organization’s key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast-moving environment.
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Job Summary
Full Time
$96k-116k (estimate)
05/25/2024
07/09/2024
roberthalf.com
Menlo Park, CA
>50,000
Related Companies
The job skills required for Network Administrator include Cisco, WAN, Windows Servers, VMware, VPN, Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Network Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Network Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Network Administrator positions, which can be used as a reference in future career path planning. As a Network Administrator, it can be promoted into senior positions as a LAN/WAN Integrator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Network Administrator. You can explore the career advancement for a Network Administrator below and select your interested title to get hiring information.
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