This is an on-site, M-F, contract to permanent opportunity in the Kalamazoo, MI area. Medical Receptionists who want to be the director of first impressions will find the right position for them here, providing customer service over the phone and in-person. For this Medical Receptionist position, we're seeking a self-starter who finds value working in a fast-paced and dynamic environment while providing support and solutions to patients, healthcare professionals, insurance providers, etc. Don't wait - apply today!

Your responsibilities in this role

- Updating various files and providing general office duties, e.g. faxing, data entry, scanning, etc.

- Recording patients and visitors, in person or on the telephone; answering or referring inquiries

- Aiding in the management of patient medical records

- Making appointments, collecting co-pays, and providing receipt of money in accordance with established procedures

- Responsible for insurance verifications with health insurance organizations

- Acting as a liaison with patients and providers in a compassionate and kind manner

- Helping patients with paperwork

- Ensuring the waiting and reception areas are kept neat and clean; reporting on any damage

- Maintaining phone calls within minimum rings and responding to inquiries in a detail-oriented and effective manner