The Billing & Collections Specialist is primarily responsible for patient billing, collections and accounts receivable activity for all payor sources, in accordance with established policies and procedures. - The Billing & Collections Specialist is responsible for account follow-up, resolving billing problems and answering patient inquiries. - Sets up financial arrangements as needed. - Uses collection techniques to keep accounts receivable current including monitoring for delinquent payments. - Has training and experience in Medicare, Medicaid and commercial insurance billing and experience in various software systems, including Electronic Medical Records. A. Education/Regulatory Requirements o High school diploma or equivalent preferred. B. Skills: o 3 years' experience in healthcare billing and collections. o Specific working knowledge of various billing software, Microsoft products, experienced with electronic claims and transmissions, and working knowledge of regulatory requirements for Medicare, Medicaid and Commercial insurances. o Knowledge of medical terminology as well as knowledge of CPT and ICD-9 & ICD-10 CM codes. C. Professional Requirements: o Proven problem solving skills. o Demonstrates effective verbal and written communication skills.