Help Desk Analysts apply to Robert Half's new job opening. The position is with a growing company, looking for someone who will support local and field users. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Plymouth Meeting, Pennsylvania area and is a long-term contract / temporary to hire opportunity.Your responsibilities:- Pinpoint recurring technical issues and present solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and implement solutions to technical issues - Offer IT support for operating systems, productivity software, and a variety of other applications used internally