Robert Half is looking for a permanent help desk analyst to support local and field users in a growing company. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly changing work environment. Because this role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization.What you get to do every single day· Respond and follow up on technical help tickets submitted via phone, email, and walk-ups· Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally· Independently investigate and implement solutions to technical issues · Identify recurring technical issues and propose solutions to address the root of the problems