bull Job Title: Facilities Coordinator bull Bill Rate to CBRE: 30 - 32 bull Duration: 4 months with conversion/extension possibilities bull Location: 100 On site - Palo Alto CA o Travel Requirements: N/A bull Hours: Standard bull Role Overview: The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs. This is a headquarter facility with many Execs in the building. bull Day to Day Responsibilities: o Responds to client inquires and concerns. Ensures timely and quality service delivery to clients. Follows up with clients to ensure customer satisfaction. o Creates work orders and assigns work orders to multiple technicians subcontractors and vendors. Communicates work orders to technicians and assists management in resolving problems. o Provides reports on open and closed work orders and checks status with the appropriate technician or vendor. o Maintains files on work orders proposals and department files. o Creates vendor files and checks accuracy on completed paperwork submitted o by vendors. o Trains vendors on work order and billing procedures. Processes invoices and ensures proper cost center coding. o Assists with the inspections on the facility campus. o Uses pc and/or PDA for work order system email ESS and training. bull Years Experience Required: 2 years bull Education Requirements: High School Diploma or GED bull Systems/Software Proficiencies: MS Outlook Work order systems Service Insight preferred SharePoint bull Certifications: N/A bull Top Must have Skills: ***Customer Centric - following up able to de-escalate white glove approach how can I help attitude o High level of professionalism - Ability to respond to common inquiries or complaints from clients co-workers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees o Ability to effectively process and triage work orders with a high attention to detail - Ability to comprehend and interpret instructions short correspondence and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence o Ability to interface with clients and vendors on an operational basis. o Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills. o Problem-solving and can do attitude bull Prescreening Questions: Interview Availability for next 2 weeks bull Interview Process: 1 Round Panel Zoom Interview w/ 2 managers bull Covid Protocol: N/A bull Work Equipment: Laptop